|It means you have some programs from Arcsoft on your computer and their connect program is not working. It's probably try to get updates.|
If you don't use Arcsoft products (usually to do with printing cards and the like) then go to "Control Panel > Programs and Features" and uninstall all of them.
My wife had that stuff once on her laptop and I hated it - too pushy and intrusive. However if you have and want it we need to get the updater running. Alternatively type msconfig in the Run box and see if you can find it in the Startup tab. If so, and you are not bothered about updates and online features, then just uncheck it.
You can also see this discussion:
Always pop back and let us know the outcome - thanks
message edited by Derek