Solved acer restore / factory reset

riider February 23, 2013 at 06:38:40

✔ Best Answer

Why would you do a factory reset when all you need to do is uninstall a toolbar? How about telling which toolbar you installed? More than likely you infected your system with malware when you installed it. Did you run a full virus scan? Did you scan for malware? Did you run CCleaner? How about AdwCleaner? Do them all.

It's called whitesmoke tool bar ... Iv un-installed it but it's still active on my Google page but not in my in install program ... I did a scan with McAfee & it said everything was ok ... But Iv download ccleaner & it's done the job ... Thank you :-D:-D:-D Just need internet explorer to work as well now but I have Google for now ... Lol

Derek February 23, 2013 at 09:34:47

You ought to run ADWCleaner too, as advised. Sometimes there can be remnants lurking which could cause issues later on: http://www.bleepingcomputer.com/dow... Always pop back and let us know the outcome - thanks

ok thank you ... anyone know why windows internet explorer would stop working ?? i start as admin but will not load up ...

Derek February 23, 2013 at 15:48:11

See if ADWCleaner fixes it first - it might do. If not then go to Control Panel > Internet Options > Advanced > hit Reset button. You will lose your addons and customizations but the addons soon return after usage. Always pop back and let us know the outcome - thanks

ok thank you ...