0X00000071 error on boot and on recovery disk

January 18, 2010 at 00:13:42
Specs: Windows XP
I have my friends laptop which has been driving me crazy for days.
As soon as the computer starts to boot, i get a BSOD with error number 0x00000071. I thought OK easy use Sony VAIO's recovery setup and it will work. i press F10 the loader starts, then i get Vista loading and then blue screen once again.
I used another vista setup, and Active@ boot disk but still withe the same blue screen.
I managed to backup the files using UBCD4Win tried fixing the mbr from there but each time i restarted i got the same old blue screen.
It seemed that it was loading windows XP, so i said ok i format the disk and it will be fine. I format the disk, the installation copies the files , it reboots and guess what still BSOD !!!
I tried changing the RAM's used memory diagnostics to check them out, but no errors came up. The hard drive is also in running conditions since i made a backup of all the data.

Any ideas cos i'm at a loss?


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#1
January 18, 2010 at 02:47:32
Is there not an error description in caps on the BSOD as well as the error code string?

For example: SESSION5_INITIALIZATION_FAILED


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#2
January 18, 2010 at 02:51:00
yep that's the one session5_intitialization_failure . only all solutions online pointed otu to using windows vista recovery enrollment which happens to give me that same blue screen

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#3
January 18, 2010 at 03:03:22
Give me some time to research it, and just to be clear, are you having the problem on XP or Vista, 'cos this forum is for Vista only?

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Related Solutions

#4
January 18, 2010 at 03:06:52
well it started on vista each time i rebooted it gave me the BSOD, even with vista recovery console, now i formatted the drive and its trying to load xp setup but still same error.


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#5
January 18, 2010 at 04:31:54
Does Windows XP setup get as far as allowing you delete the existing Windows partition?

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#6
January 18, 2010 at 04:52:15
yep it allows me to delete the partition, format it in ntfs (quick and full mode), setup files are loaded, it restarts and after the windows xp loading screen comes on it displays the blue screen.
Wit Vista recovery environment (both VAIO's and the one downloaded) setup files are loaded but i never manage to get past the blue screen

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#7
January 18, 2010 at 06:58:25
Well if the BSOD error is appearing immediately after a fresh install on to re-formatted partition, I am led into thinking it must be faulty or incompatible (old) hardware somewhere in the system.

Most references I've looked at refer to it being one or more corrupt system files. The only way a fresh install can get corrupted before downloading anything (ie a virus) is either with bad RAM (which you say you've tested already) or a failing hard disk with (for example) a large number of permanently damaged sectors.

If you haven't done so already, I would test the hard disk with the disk manufacturer's own diagnostic utility. Give me the make of the disk (model number not required) and I'll post the necessary web-link. After that I can do no more to help you with this.

This particular error is apparently one of the hardest to nail down to a specific cause.


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#8
January 18, 2010 at 07:03:29
ok, the make of the hard drive is Hitachi. 10x a lot. i was already thinking it was some hardware failure i wasn't suspecting the hard drive since i recovered the data.

please also not that the installation doest finish. it just prepares for the installation by copying the files. but when it is ready to start it puts the blue screen


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#9
January 18, 2010 at 08:08:49
If your drive is a NOT the Ultrastar 10K300, Ultrastar 15K73 or DK32xx, you need the Hitachi's Drive Fitness Test from the link on this page:

http://www.hitachigst.com/hdd/suppo...

If the drive is one of the three models I stated above, you need instead the OGT Diagnostic Tool on the same page.

It may not be a bad drive at all but I think you need to be sure, and anyway I can't think of anything else it might be that can easily be tested while Windows won't install or start.



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