TuneUp System Optimizer trouble

Acer / Extensa 500
January 27, 2009 at 13:41:10
Specs: Windows 98SE, Pentium MMX 266 Mhz/128 MB
I had the trial version of TuneUp Utilities 2007 installed, and it worked great, except for the TuneUp System Optimizer - in the Internet Optimization wizard, if I clicked the button to show the list of different Internet types and speeds to choose from, the list would open for a split second, then close. It would do that no matter how many times I clicked it. Then when I tried to close the System Optimizer program, it would crash and give me "Error Code - 217". Sometimes it would make Windows unstable and I would have to restart.

I assumed that this was a bug in TuneUp Utilities 2007, so I uninstalled it and installed the trial for TuneUp Utilities 2006. In 2006, when I open the Internet Optimizer Wizard OR the System Optimizer Wizard in the System Optimizer program, the whole screen fills with overlapping message windows that say "External exception C000001D".

Why is it doing this? Is it TuneUp or is it Windows 98SE, or is it this computer in general? I'm going to keep trying older and older versions of TuneUp Utilities, but if anyone has the foggiest idea of why it does that in the System Optimizer program (and all of the other programs work perfectly) I would like to know!

Thanks in advance,

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#1
January 27, 2009 at 14:16:55
If your talking about the software product trial offer from www.tune-up.com then it would be a good idea to send an e-mail to the support address provided on the website. Keep in mind that the sole purpose of the "free trial offer" is to encourge people to buy a license for the product. Your problems may be the result of intentional marketing manipulation.

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#2
January 27, 2009 at 14:53:26
Pyrolithic,

When I install it, I find the product key to unlock it (yes, guilty as charged), but that doesn't help.

I found a perfect-working version of TuneUp Utilities, version 2004.

All versions (except 2008 and 2009) say they support Windows/98/98SE/Me.

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#3
January 27, 2009 at 15:36:55
I have an even better idea -- don't rely on snake-oil software. How about learning how to tune a system yourself?

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#4
January 27, 2009 at 17:19:59
Jam, I don't think repairing invalid ActiveX entries and the like is a very easy thing to do without company-made software. TuneUp 2008 has done wonders for the Compaq Presario and the Windows XP MCE computer. (In terms of performance.)

I just tried TuneUp 2007 on the Packard Bell (Windows 98SE) and System Optimizer worked flawlessly. I reckon TuneUp doesn't like a part in this laptop.

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#5
February 4, 2009 at 11:09:16
"How about learning how to tune a system yourself?"

Jam, TuneUp Utilities doesn't have anything to do with actually "tuning" a computer. It is a suite of applications for controlling and repairing minor problems on the OS/software level, maintaining the system, and giving advanced information about the system it's installed on. A few of it's applications are:

-TuneUp Registry Cleaner, for finding a repairing various problems in the registry (Invalid ActiveX/COM entries, shortcuts that point to missing applications, etc.), which, to date, has fixed a total of 19000 problems on the Windows XP computer. (Finds about 2000 a month.)

-TuneUp Disk Explorer, splits the contents of the hard drive or a directory into a pie graph, which shows what files/subdirectories are using the most space.

-TuneUp Disk Cleaner, which has found more junk files on my PC's then Windows's Disk Cleanup has.

-TuneUp Drive Defrag, although I don't know if it's better or worse the Windows's Disk Defragmenter. TuneUp Drive Defrag never wants to finish on my Compaq Presario, though...

-TuneUp system control, basically an enhanced version of MSCONFIG.

-TuneUp styler, which lets you change a lot of appearence settings, including the Windows boot screen.

-And TuneUp System Optimizer, which adjusts your visual effects and internet settings based on what the system is used for.

It's actually a pretty small and budget-oriented suite of programs, but it's received a ton of praise in reviews.

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#6
February 5, 2009 at 11:47:52
I prefer the manual approach...you learn a lot more that way. I hope you didn't actually pay for it? There are plenty of free programs that will do a lot of the same things...two of them being CCleaner & Glary Utilities.

But 2000 problems a month? You're either doing something very wrong or you get into some really nasty sh!t online.

As for the defrag problem, just replace the Win98 version with the WinME version.


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#7
February 5, 2009 at 12:37:05
"I hope you didn't actually pay for it?"

Nope. BitTorrent is my friend. ;)

"But 2000 problems a month? You're either doing something very wrong or you get into some really nasty sh!t online."

You will not believe what mom does to this poor computer! She is subscribed to givawayoftheday.com, and she downloads every single free program and game on the internet that she can find that might prove the tinyest bit of interest to her. Not to mention that she has gigabytes of pictures that she uses for stuff she sells on ebay. And she runs 750 MB of programs at once - Various email programs and messengers... as i'm typing this, there are 13 icons in the taskbar and 9 programs minimized.

That's why I use the old Compaq for everything instead of this computer.

I want a computer that actually has enough power to do something, though - i'm thinking of saving up some cash and building me an LGA775 system.

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#8
February 5, 2009 at 15:00:32
"Nope. BitTorrent is my friend"

Mine too :)


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