problem connecting to internet (DSL)

July 13, 2009 at 13:31:57
Specs: Windows 98, pentium pro
Hi,
I am trying to use a speedstream 6520 modem to connect to the internet but am having trouble doing so. The modem is connected to my PC using a USB cable and I get solid power, DSL and USB green lights but nothing happens when I hit the connect button for the PPPoe connection. Is there something I need to do w/my pc to configure it for a PPPoe connection?

I've used this modem before with another service provider so I'm not sure what the problem is this time. I have changed the username and password on the interface to the new provider - I am able to reset it to factory settings if necessary. Any help would be appreciated!


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#1
July 13, 2009 at 13:48:14
Broadband ISP's are often notoriously picky about what kind of modems can connect to their equipment (not sure why---probably just to sell you more stuff). Check with your provider to see if your modem will even work with their systems...

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#2
July 13, 2009 at 16:53:04
Thanks for your response T-R-A. I've got another modem from my ISP but it doesn't have a USB port. They said they don't provide tech support for other hardware and I need to make sure that I have the software that came with my speedstream installed on my computer (I believe it is).

I'm inclined to think that the speedstream will work but I just need to figure out what settings to adjust. : )


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#3
July 13, 2009 at 18:19:52
using and ethernet card, would make life easier. Can probably get 1 for $10

larry


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Related Solutions

#4
July 14, 2009 at 11:18:52
I agree...get a cheap PCI ethernet/network card. For example:

http://www.newegg.com/Product/Produ...


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#5
July 15, 2009 at 08:40:48
Thanks for your responses larry and jam. I'm probably getting a new pc some time next month and that will have a network card. I was just hoping to access dsl in the interim.

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#6
July 16, 2009 at 10:51:19
Is $10 gonna break the bank? Is so, you have bigger problems than your internet connection issues.

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#7
July 17, 2009 at 07:36:43
jam:
It stands to reason that if I'm getting a new pc, $10 isn't going to break the bank. I just don't know how to install the card and couldn't be bothered in the interim.

Given your lack of anything resembling manners and apparent lack of comprehension, I'd suggest you're the one with the problems!


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#8
July 17, 2009 at 16:59:59
older pc's that you don't have to depend on to be your main pc, are the best ones to learn on.

http://www.google.com/cse?cx=002683...

$10 dollars would be a cheap learning experience. Jam was kind enough to find you the hardware that you need to solve your problem.
One thing to consider, the card Jam linked, is supported by 98 second edition, not first edition. Check to see which one you have.

larry


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#9
August 10, 2009 at 21:12:15
I got started by replacing the dial up modem on a 98 machine that was under warrenty. I was told they would replace it for free but I had to ship the computer to them and pay return shipping. That amounted to well over twice the cost of the modem. If you have an empty pci slot on your motherboard the ethernet card is a simple snap in thing. Once you have the card and open your computer you'll see how easy it is. Also might be a good time to do a little dusting in there. If you are already paying for the service a lowsy ten bucks to get on for a month or so while waiting for the new system is nothing. Also if you go that route you'll need a Cat 5 cable to run to the modem if you don't already have one.

Practice makes perfect but only if you practice perfectly!


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