presario 5000 pc win/98

February 14, 2010 at 20:54:33
Specs: Windows XP
I want to scrub my hardrive so I can sell my computer but I can't figure it out. My recovery CD doesn't work, I was told if I put that in, it would put my pc back to factory standards. HP techs have tried to help....lol Can anyone help???? It would be greatly appreciated!!!

ssinwa


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#1
February 14, 2010 at 22:47:14
This is the recovery cd that came with the computer? Normally you'd boot up with that cd and follow the on-screen prompts. Is your cdrom set as the first boot device in cmos/bios setup?

Other than 'not working', exactly what is it doing?

You're not really green until you're soylent green.


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#2
February 15, 2010 at 03:56:58
What model HP is it? And besides talking to HP tech-help have you read up on using that CD - as detailed in the user/owner's manual?

And are you sure it's a recovery CD and the correct one for your kit?


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#3
February 15, 2010 at 11:20:54
It is the recovery cd that came with the computer, when I put it in, I get some kind of bios screen I think but not the normal one it's a black screen that says all this stuff and then stops at the bottom with a A:\\ Like your suppose to type something to continue but have no instructions in my Compaq manual or my windows 98 manual and all the help
that has been given to me has not worked from the hp techs and from what I've found on the computer. GRRRRRRRRRR

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Related Solutions

#4
February 15, 2010 at 11:23:31
Sorry, and yes the cd/rom is set as the first to boot, and the recovery cd is what came with my computer. It's a compaq presario 5000 PC/ running windows 98

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#5
February 15, 2010 at 11:47:56
http://discussions.virtualdr.com/sh...

might be worth a read thru' as it seems to tell how to do it - without the CD...

and from Compaq support area:

http://h10025.www1.hp.com/ewfrf/wc/...


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#6
February 15, 2010 at 15:00:36
Is this a recovery cd or a windows installation cd? If you're not sure, what is written on the face of the cd?

You're not really green until you're soylent green.


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#7
February 15, 2010 at 15:14:16
I tried the c:\cpqs/quicksr\frestore.exe and it says

CANNOT LOCATE THE FACTORY IMAGE FILES, FACTORY RESTORE ABORTED. BUT I WENT IN TO FIND AND LOOKED FOR FRESTORE FILES AND FOUND 2 THINGS BUT AM NOT SURE IF IT'S WHAT I NEED.

AND TO THE LAST RESPONSE, IT SAYS RECOVERY CD RIGHT ON THE DISK. I'M JUST ABOUT TO THROW THE $#$#$#$$# right out the window, i have no patience left....:(
I really appreciate everyone's help!!!!!


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#8
February 15, 2010 at 17:27:20
mmm was this drive ever reformatted; or even Fdisked etc.?

If so then likely that's were the missing files went; they are usually in a partition at the head of the drive...? And if so then you either need to get Compaq to help - and likely it ain't there for that OS these days; or get a full version OS disk (or an upgrade version with a qualifying floppy etc.)?


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#9
February 15, 2010 at 18:16:23
It shouldn't be leaving you at an a:\> prompt. The recovery program should be starting on its own. Are you sure you're not booting from a floppy bootdisk instead of the cd?

You're not really green until you're soylent green.


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#10
February 15, 2010 at 20:58:51
As far as I know, never reformatted. I am not booting from a
floppy bootdisk, it's a cd. I don't know what to do next, I'm
confused.....I bought this computer brand new and I'm the only person that has ever worked or played on it, by worked, I use to use it for a business I owned. I did have a computer guy that installed a router once or did a couple of other things but I don't think he ever reformatted, or why he would of had to???

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#11
February 15, 2010 at 22:40:28
At the a:\> prompt type dir/p and enter. That'll scroll through the files that loaded there. Post back some of their names.

You can also hit the 'pause' key while it's booting to see the messages it's giving. It's probably loading a cdrom driver and shoiuld tell you what letter it's assigned to the cdrom. You can do a dir on the cd too. Just type dir d:/p: and enter (or dir e:/p depending on what the letter is.)

You're not really green until you're soylent green.


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#12
February 16, 2010 at 12:27:38
I will try the latest suggestions and keep you posted and just want to thank you guys for all your help!! It really is greatly appreciatede!!!!

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#13
February 16, 2010 at 15:49:08

"I want to scrub my hardrive so I can sell my computer"

http://www.killdisk.com/

http://puppylinux.org/main/index.php

could use these and give the restore cd's to who ever gets the computer.
kill disk will delete any partitions, including hidden ones, so if you don't want to do that, don't use it.

larry


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#14
February 16, 2010 at 17:21:20
To Daveincaps, I tried your idea and this is one thing I wrote out of the directory that came up which amazed me that anything came up,

it said cdready with cdrom next to it which I thought was odd or maybe not, I don't know. I typed in @ A:\>D:\>CDREADY and it came back and said:

Usage: CDREADY (DriveLetter)
Where: DriveLetter is a Valid CD.Rom DriveLetter
CDReady sets the DOS Error Level to O if the Drive is Ready.
If the drive is not ready, it returns to error level 1.

That's as far as I went. Oh I did go into the bios screen again to look at the boot order and knew the cd drive was 1st but I think it's weird that it just says cd drive and then it says
floppie drive A: and then it says floppie drive B: but no Letter for the cd Drive, is that a problem??

Thanks for the other suggestions Larry!!


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#15
February 16, 2010 at 18:19:59
No, the floppy drive letters are reserved by the bios and the cdrom drive letter is set by the drivers. But do you have 2 floppy drives? If not but it's showing two then see if B: can be disabled. Or it may be a floppy cabling problem.

Do the dir at the a:\> prompt. I'm looking for an .exe file that might start the restore. Post back all the files that have an .exe extension.

You're not really green until you're soylent green.


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#16
February 17, 2010 at 21:59:26
DAVEINCAPS, I didn't even look at the computer today, had to take a break, but will see what I can do tomorrow and will post back all the .exe files. As far as diableing the floppy B drive, how would I do that???.

Thanks again!!!!


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#17
February 17, 2010 at 22:32:17
Check in cmos/bios setup and see if you can set drive B: to NONE. If you can't change anything that way then the bios probably auto detects them and shouldn't show a B: drive unless maybe it's on the wrong cable connection. Or does it have a ZIP drive that may be jumpered as an a: drive?

You're not really green until you're soylent green.


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