No sound though everything looks OK

January 21, 2010 at 03:01:43
Specs: Windows 98
Hi, I've spent 3 whole days searching every forum I can find to solve this problem.

Last week I bought an RCA to Line in cable hoping to copy some old cassettes over to CD. When it arrived I plugged it in and got great sound over the speakers but on recording got a lot of interference. I swapped the cable around several times between mic and Line in - no better but no problem.

Then next day when I connected the Line in, the speakers on the stereo made a loud crackle and I lost sound from the PC.

Since then I have uninstalled the sound card, reseated it, reinstalled, checked all the volume boxes to make sure it wasn't muted - but I've got no sound at all.

I am using a C-Media CMI8738/C3DX sound card on a desktop running Windows 98SE - I know it's antiquated but it does everything I need, and I've got a Vista laptop for everything else.

The Gameport works perfectly well and all applications ie Media Player and Real Player seem to think that it's working,

The device manager says that it is working properly.

So, in summation, I guess my question is - do I need a new sound card? Can a faulty sound card be installed on a system and fool it into thinking it is OK?

Thanks for any help any of you can offer

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January 21, 2010 at 09:57:40
See what others think but it sounds like switching your plugs somehow fried the card - I did something similar several years ago.

If this is the case then the only way forward is a replacment.

some other bloke...

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January 21, 2010 at 13:55:05
Thanks for the response, I think that too, even though there is no sign of anything being blown.

I think I'll wait and see if anyone else has any ideas and then replace it if none are forthcoming.

Thanks again, much appreciated.

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January 21, 2010 at 14:03:55
Check the speakers in another computer to make sure they're OK but otherwise I agree with Derek.

You're not really green until you're soylent green.

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January 22, 2010 at 06:30:13
Hi Dave,

You rode to my rescue last year when my whole system crashed - I think we're going to have to admit defeat this time though.

I'll just have to make sure that I'm not powered up when swapping leads in furture.

Thanks for taking the time to reply, there are too few people like you around.

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January 22, 2010 at 12:03:33
You're welcome. If it is just a sound card it should be easy to replace.

You're not really green until you're soylent green.

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February 17, 2010 at 08:45:19
To whom it may concern...

I replaced the sound card and everything is working fine again.

So to answer the question - The device manager can report that a faulty card is working properly.

Thanks again to Derek and Dave.

I had to post this as I visited so many forums which petered out without reporting what worked or didn't, which is really frustrating when you've got a problem.

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February 17, 2010 at 09:38:39
Good news and thanks for the useful feeback.

Yes, I guess Device Manager largely reports the software state, so some types of hardware failure (if not all) can go unnoticed.

some other bloke...

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