i have 4 errors at startup

Dell / Dimensions
February 19, 2011 at 13:29:02
Specs: 98
I am running w98 se and have no disks
dell dimensions 4100
errors
himem.sys
emm386.exe
setver.exe
command.com

See More: i have 4 errors at startup

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#1
February 19, 2011 at 17:55:14
Your post is somewhat vague; does it say the files are MISSING or CORRUPT?

Regardless, I don't know if you have access to your 98SE CD-ROM, so I've uploaded the 98SE files you need. This procedure should work flawlessly.

Read these instructions carefully; the first three files belong in a directory )C:\WINDOWS) different from COMMAND.COM which resides in the root of drive C:\.

Download HIMEM.SYS, EMM386.EXE and SETVER.EXE, and save directly to your C:\WINDOWS directory.

Download COMMAND.COM and save directly to your C:\ directory.

If you receive a prompt that any of the files already exist I would overwrite them because they are probably corrupt anyway.

Then reboot and see if the issue goes away. Post back and lets us know.

http://sdfox7.com
http://marcusct.com


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#2
February 20, 2011 at 13:58:55
Nothing lost trying to replace the files, as suggested. However I have a feeling that when errors are reported about those files it means that there is a more serious problem to fix, requiring a Windows CD. You might be able to find one on eBay.

Sadly, MS error messages are not always very accurate - they often pull the nearest ones out of a bag which in some vague way appear to suit the situation. The files themselves can sometimes turn out to be perfectly OK. Having said that, the exact error messages would definitely help.

We all live on the same ball.


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#3
February 20, 2011 at 14:10:13
The errors do say the files are missing or corrupt, i dont have any disks for the computer and cant get past that screen that says i have errors.

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Related Solutions

#4
February 20, 2011 at 14:38:44
If you want to try putting those files in then download them onto a flash drive using another computer. On this other computer download "Puppy Linux Live CD" image file and use the burners "burn an image" feature to produce the Puppy Linux CD.

On the faulty computer you need to get into BIOS and set the CD ahead of the HDD, so that it is seen. To get to BIOS watch for the word setup on the screen during bootup and it will tell you which key to use. The Del key and F2 are quite popular.

Once you have done that pop the CD you made into the drive and boot up the faulty machine while it is in there. You will eventually get the Linux screen (with a few simple questions to answer first time around). You can then drag and drop the files from the flash drive into the HDD using Puppy Linux, using the locations given in post #1. Note that everything is single click in Linux.

Once you have done that remove the flash drive and CD and see if it has helped the problem.

I would make a general point that if you want to keep an old system running you need to get hold of a Windows CD somehow. Google around for cheap one - keys are not a big problem on W98.

We all live on the same ball.


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#5
February 20, 2011 at 15:23:56
If you had a floppy disk drive on that computer (which it probably does) and a spare floppy disk, you could download the files I provided to you and copy them to a floppy (they'll all fit on one single floppy). Then take those files and copy them to the directories that I noted above.

Believe it or not, OfficeMax, Staples, Best Buy and other office stores still stock floppy disks. I picked up a few boxes myself a few weeks ago.

http://sdfox7.com
http://marcusct.com


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#6
February 20, 2011 at 15:33:16
Per Derek's advice, here's one for only $10, and you'll be helping a charity while you're at it:

Microsoft Windows 98 Second Edition Full Install

http://cgi.ebay.com/Microsoft-Windows-98-Second-Edition-Full-Install-/190502100694?pt=LH_DefaultDomain_0&hash=item2c5acf5ed6

I recommend full install copy (as opposed to "upgrade") as it doesn't require you to have a previous copy of Windows.

http://sdfox7.com
http://marcusct.com


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#7
February 20, 2011 at 16:05:43
OMG. That dear little old floppy, I'd almost forgotten it existed. What a good idea, those floppies still have their uses.

ngosselin
Hope you have a floppy drive on both computers. You would need to use DOS to copy the files from the floppy onto the faulty computer. Not difficult but you must be "very" exact. To get to DOS tap F8 when booting. When you get the startup screen select one of the Command Prompt options. This will produce a black screen, hopefuly with C:\ flashing.

Pop the floppy in the drive and use the following four command lines:

For command.com type:-
copy a:\command.com c:

For the other three type:-
copy a:\himem.sys c:\windows
copy a:\emm386.exe c:\windows
copy a:\setver.exe c:\windows

Make sure you put the "two" spaces in each time, the colons and backslashes.
After each of the four commands above, hit the Enter key.

If the file is there it will ask if it can overwrite it. If it just copies them without any reaction it means that they are missing (or you've sent them to the wrong place LOL).

We all live on the same ball.


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#8
February 20, 2011 at 16:31:03
I dont have a floppy drive on my other computer and the usb ports on the faulty computer do not work. If I can get the disk will it take care of the whole problem

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#9
February 20, 2011 at 16:45:45
Very likely. You can install Win 98 straight on top without losing your own files too and it usually works well. You will need a bootdisk (floppy) so I hope you made one previously using W98. They can be downloaded but you then have to create a floppy somehow. There are various ways around this but they are fiddly.

If you get the CD shout back for any help you need for the install.

Otherwise it all depends on whether the USB port problem is hardware or software. If it is software Puppy Linux should still load because it doesn't use Windows.

We all live on the same ball.


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#10
February 20, 2011 at 16:54:36
Okay ill see if I can get the disk and ill get back to you. Thank you very much!

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#11
February 21, 2011 at 15:39:15
Was the computer previously running OK? If so a registry restore may fix the problem.

You will need to download a Win98SE boot disk. Then:

HOW TO RESTORE SYSTEM TO PREVIOUS REGISTRY IN WINDOWS 98


1. Start the Computer with Win98 Boot Disk in Floppy A: drive
2. Choose option #2. Start Computer without CD-ROM support
3. At A:\> Prompt, type C: and press [Enter]
4. At C:\>CD Windows \Command
5. At C:\>Windows\Command\>SCANREG /RESTORE [ ENTER]
6.Restore a Good Registry Entry from the Blue Registry Checker window
7.choose a date to restore before problems occurred.

You can download bootdisks at the link below.

http://www.bootdisk.com/


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#12
February 21, 2011 at 16:08:52
Yes it was running okay then i restarted it and the errors came up. I dont have a floppy drive on my other computer to make the boot disk.

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#13
February 21, 2011 at 18:19:42
Have you a friend who has a computer with a floppy drive? If so you could download it and create it on there. However, it should not be necessary for restoring a registry.

Try this:-

Tap F8 while booting. On the Startup screen select one of the Command Prompt options.

From the C prompt type:

scanreg /restore (then hit Enter key).

If that doesn't bring up the restore screen then try this:

Type the following three commands "exactly as written" (including spaces where shown) and hit the Enter key after each one:

cd windows
cd command
scanreg.exe /restore

[Just for info, the first two commands get you to c:\windows\command]

If the restore screen arrives, by whichever method, use 6 & 7 from post #11 above, then reboot.

As I said in #2, the files might not really be missing or corrupted at all. Registry corruptions are far more common so the registry restore could well sort it out.

We all live on the same ball.


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#14
February 22, 2011 at 06:17:43
Ill see if i can find someone....i tried to do the commands you just gave me but nothing happend.

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#15
February 22, 2011 at 09:26:24
Nothing at all? You usually get "something" - if you make a mistake you normally get an error message. Did you get to the black screen with the C Prompt flashing?

We all live on the same ball.


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#16
February 22, 2011 at 10:04:07
All i get is the error message and nothing else happens it just goes to the next line of the prompt i must be doing something wrong.

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#17
February 22, 2011 at 11:25:37
What is the error message and what line or lines produce it? This will give a clue to what is going wrong.

We all live on the same ball.


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#18
February 22, 2011 at 12:39:32
Okay i choose 5. command prompt only and press enter and all of the errors from before come up(himem, emm386, setver, command.com,)

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#19
February 22, 2011 at 12:52:28
Well, that might be bad news for registry restore, but before we give up that approach the idea was to press Enter "after" you put in the command line. Like this:

Get the C Prompt (don't press Enter yet).

Type:
scanreg /restore

Press Enter afterwards.

If that produces the same errors then restart the machine and go to the C prompt as before. Don't press Enter yet.

Type these three lines one at a time pressing Enter after each line:

cd windows
cd command
scanreg.exe /restore

If you still get the errors then we will have to try to reload Windows somehow (if/when you have a Windows CD).

We all live on the same ball.


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#20
February 22, 2011 at 13:15:33
I still get the errors....ill try to get a disk.

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#21
February 22, 2011 at 13:15:59
Notice there is a space after scanreg

Most versions of Win98SE will require a boot disk in addition to the Win98SE CD. Full OEM versions were the only ones that the CD is bootable.

You never explained if this installation of Win98SE was ever working for you.


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#22
February 22, 2011 at 13:22:39
Yeah i got the space between scanreg....it was working fine a few days ago i was trying to get rid of Error Message Z:vvinesd.386 and i restrted it and the errors appeared.

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#23
February 22, 2011 at 13:30:56
So do you think you deleted something?

My instructions are a little different than Derek's.

To perform a registry restore. Reboot and hit F8 while booting. Select command prompt. Type command\scanreg/restore and hit enter. Highlight a date that is prior to installing that program. Hit enter and you should be in business.
Try leaving a space after the word Scanreg. If you are at a pure command prompt the entire string should look like this:
C:
C:cd\windows
c:\windows
C:\windows\command
C:\windows\command\scanreg/restore
When getting the command prompt from the boot choices you are already in the C: drive, so it's not necessary to change drive letters.


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#24
February 22, 2011 at 13:33:33
OtheHill
Just a minor point that W98SE will run the scanreg /restore command without the space, both in true DOS and shutting down to DOS from Windows. However, I always put it in as it is the correct procedure for all "switches" and a good habit to get into (and because it is universal).

ngosselin
Pity, but what worries me more is that your issue is preventing any form of fix using DOS without a bootdisk, such as file replacements or manually copying of previous registry files. This kinda puts us between a rock and a hard place unless you can find a friend who has a floppy drive so that you can create a bootdisk. Unfortunately W98 will not recognise the CD drive without a bootdisk. There might be some convoluted way forward we can dream up but the floppy would save all that hassle.

We all live on the same ball.


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#25
February 22, 2011 at 13:35:27
Yeah i deleted file VVINESD.386 in the registry i used this, http://www.computing.net/answers/wi...

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#26
February 22, 2011 at 13:41:52
Far too late now obviously, but this was what MS suggested for that issue:
http://support.microsoft.com/kb/194845

We all live on the same ball.


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#27
February 22, 2011 at 13:47:03
I tries that but it wouldnt work for some reason......i tried the command again and nothing....every time i enter a command it says it is missing or corrupt.

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#28
February 22, 2011 at 14:07:03
Re #27. If you mean it lists those same four files (himem.sys etc) whatever command you enter then I think we are stuck with reloading Windows.

We all live on the same ball.


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#29
February 22, 2011 at 14:10:56
yeah it lists the same four files. Okay ill try to get a disk. Thank you.

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#30
February 22, 2011 at 14:12:40
Did you have internet capability on that computer before things went South? If so, you may be able to download a live version of Linux and then use it to make the floppy disk.

I didn't explain my thoughts very well. You will need to download Linux from another computer capable of burning the CD. Then boot Linux in the Win98 computer, go on the internet and download the needed files.


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#31
February 22, 2011 at 14:33:39
Yeah i had internet before....okay i can try that.

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#32
February 22, 2011 at 14:51:14
Yep, Linux is a possibility for making the boot floppy if push comes to shove, although I've never tried doing it. I gave some background details in #4 (except at that time I was talking about replacing the four files via a flash drive, as per #1). My old W98 runs fine online with a Puppy Linux Live CD.

We all live on the same ball.


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#33
February 22, 2011 at 16:37:15
Yeah ill try puppy linux and try to replace the 4 files.

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#34
February 22, 2011 at 17:37:51
If that backfires you can always try producing the boot floppy using Puppy. It should work, although finding a friend with a computer that has a floppy would be a certainty.
It doesn't need to be done on a W98 computer, any Windows operating system will definitely create it.

We all live on the same ball.


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#35
February 23, 2011 at 17:47:44
Okay so i have puppy linux on a cd disk how do i get it onto the faulty computer.

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#36
February 23, 2011 at 18:14:56
Should boot from the CD.

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#37
February 23, 2011 at 19:21:11
See second paragraph of my #4 above (and part of third para).

We all live on the same ball.


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#38
February 24, 2011 at 07:25:13
I put the cd drive ahead of the HD, shutdown and restarted with the disk and nothing happens. I just get the same error screen as before.

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#39
February 24, 2011 at 07:43:52
Nevermind i got it going

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#40
February 24, 2011 at 08:57:06
i am now stuck at the puppy linux screen loading vmlinuz....it hasnt gone past this.

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#41
February 24, 2011 at 09:26:22
Did you read all the screens and supply the correct responses? If you have unnecessary external hardware connected I suggest you temporarily disconnect it. Printers, scanners, etc.

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#42
February 24, 2011 at 09:34:24
I dont have anything connected and i didnt get anything to respond to i put the disk in and it goes to that screen....i did another disk and it wont load anything not even the puppy linux screen.

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#43
February 24, 2011 at 09:38:10
Maybe you got a bad download, or you made the CD wrong. Puppy should be able to configure your hardware OK.


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#44
February 24, 2011 at 09:43:13
no its not connected to either of them......ive downloaded the files twice so i must be making it wrong

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#45
February 24, 2011 at 09:43:53
it is connected to a sound card

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#46
February 24, 2011 at 09:54:34
Are you sure it is connected to a sound card. After posting #43 I Googled the specs for the Dell 4100 and it has IDE controllers. I didn't know how old that computer was but I see it is not ancient.

I meant the data cable, not just the skinny sound out cable. First generation CD drives ran off controllers that were integrated into sound cards. I don't think that is what you have there.


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#47
February 24, 2011 at 09:56:46
No it isnt I just have the skinny cable from the drive to the sound card.

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#48
February 24, 2011 at 10:07:34
Puppy doesn't care about the HD and the fact that two copies gave different results makes me think there is some problem with the CD's. What burner software did you use? You have to find the section on the burner software that gives you the "burn an image" option, not just burn the download onto CD. Most have this, including Nero. If you get stuck you could always download "CD Burner XP freebie" on your good machine, which has a very obvious ISO option. Despite the name it will run on any software version (not just XP).

We all live on the same ball.


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#49
February 24, 2011 at 10:11:59
I was using the Toshiba disk creator and did choose the burn an image option....Ill try the xp version

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#50
February 24, 2011 at 10:24:42
Still nothing happens just the blank screen

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#51
February 24, 2011 at 10:47:36
Are you booting to the Linux CDR?

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#52
February 24, 2011 at 10:53:04
Yeah...i can hear the disk in the drive but nothing happens on screen except the blinking command prompt

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#53
February 24, 2011 at 10:58:28
I am confused. When does this command prompts appear? Are you cold booting to the CDR? Did you use a CDR and NOT a CDRW?

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#54
February 24, 2011 at 11:01:47
I am using a DVDRW in the dvd drive...it appears right after i turn the computer on.

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#55
February 24, 2011 at 11:17:42
Some CD drives can even be a bit funny about CD-RW's made on another machine.
A CD-R would be the best option. Even better if you Finalize it - for your purposes
it is not imprortant to be able to save to the CD later.

We all live on the same ball.


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#56
February 24, 2011 at 14:04:11
Your drive may not even be able to read that DVDRW media.

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#57
February 24, 2011 at 16:39:45
Okay I am gonna get a cdr and try that.

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#58
March 3, 2011 at 12:31:22
Alright so puppy is installed on my computer and i have the files on a flash drive where do i put them on the HDD

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#59
March 3, 2011 at 13:41:22
Glad to see you have Puppy working. Whatever the outcome it is a useful tool to have (handy for getting your personal files off if Windows software goes wonky).

For the file locations see response #1.

Please come back and let us know how you got on.


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#60
March 3, 2011 at 13:50:07
Derek

Why don't you provide the actual commands he needs.


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#61
March 3, 2011 at 14:58:45
No commands necessary, you just drag and drop from the Flash Drive to
the HDD in Puppy's Windows (as given in my #4).

I didn't repeat #1 because it seemed clear and concise to me.

I've tagged this post so am happy to provide any other info required.
I will run Puppy to refresh my memory but it is reasonably straight forward.


Please come back and let us know how you got on.


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#62
March 3, 2011 at 15:52:52
I've just run Puppy and simulated (as best I can) the procedure required.
I am sure to have an earier Puppy version so some detail might not be 100%.
On mine the drives are all at the bottom left of the screen.

1. Boot up to Puppy "without the flash drive inserted".
2. Insert the flash drive and watch for it to appear (mine comes up as sdg).
3. Single click the flash drive then move its Window to top left.
4. Single click the HDD (mine shows as sda1), which will open your HDD to the C Root.
5. Move this Window to bottom right and pull its scroll bar right down.
6. Drag the "Command.com" file from the flash drive to a blank space on the HDD.
7. Scroll the HDD up until you find the "Windows" folder.
8. Single click this to open it then pull the scroll bar right down.
9. Drag the other three C:\Windows files one at a time onto a blank space on the HDD.

I have obviously not messed with my system files but if they are already present you will receive some form of notification asking if you want to replace them - do so.

When you've done this, shut down, remove CD and flash drive then hope for the best.

I trust that will be enough because it's near midnight here in the UK so I won't be around much longer.

Please come back and let us know how you got on.


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#63
March 3, 2011 at 19:02:30
I cannot drag the files from the flash drive to the HDD. It says i have and error becuase it is read only. Also there is no windows folder in the HDD that i can see,

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#64
March 4, 2011 at 06:41:50
That happened to me once too, I think there was one mouse click too many somewhere - we get so used to double clicks. Load puppy again and make sure you do exactly what I said in #62 keeping rigidly to single clicks only. Also I had two flash drive icons showing (no idea why) so make sure you use the one that suddenly arrives after you put in your flash drive - not the one that is present after loading Puppy. I feel sure it will work.

Check very carefully again to see if there is a Windows folder showing when you open the HDD. If it really is missing then you are sunk because it means the computer is all but empty. Are there any folders showing at all and if so give some examples?

Please come back and let us know how you got on.


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#65
March 5, 2011 at 05:55:00
It still wont let me drag anything into it.....i opened sda1 and i have foldes like Dell, My documents, and program files and then there is bootlog.prv, config.sys, and install.log

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#66
March 5, 2011 at 06:32:37
The folders and files you mentioned in sda1 are at the root of C on your hard drive, which is where you want to be to copy over the Command.com file. However, before you go any further, if you scroll that screen can you see the Windows folder yet? If that is missing there is no point proceeding any further because you will have to re-install Windows somehow.

As for copying the file, I had another try and (strangely) got a slightly different result. Try this:
Ensure the sda1 screen is scrolled right down as this is likely to give you a nice big blank space to drag your file into. Left click Command.com on the flash drive, keep it down until you are in the blank space on sda1 then release it. This should produce a little pop-up (showing Copy, Move etc). Give one click on Copy and the file should transfer.

Bear in mind that I am using Puppy version 4.3.1 and you are probably using version 5. There might be some differences but I have had various versions in the past and usually got them to work somehow. If I get a chance I'll download 5 and try that. I gather that Knoppix Live CD is also OK for this sort of thing but I've never tried it.

Please come back and let us know how you got on.


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#67
March 5, 2011 at 09:47:47
Yeah the windows folder isnt there....i get that window with the copy, move but when i tried to move it it says sda1 is read only.

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#68
March 5, 2011 at 10:58:51
Hmmm...Maybe the C drive has set to read-only.

Boot up without Puppy, tap F8 while booting then select one of the Command Prompts.

Type (note two spaces):-

dir c: /p

Hit Enter and see if your problem lets you input the command.
If it does, see if you can see Program Files and Windows folders listed.
Hit any key to scroll the screen if it is full.

Please come back and let us know how you got on.


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#69
March 5, 2011 at 11:45:16
One more thought. A bit late in the day, but what happened to the machine in the first place? Was it working OK then suddenly reported those four files missing or was it after you did something?

Another possibility is that the Windows folder has somehow got moved elsewhere. It would take time but you could open folders in Puppy and see if you can find it. One thing is certain, it isn't going to work like it is, so copying the files is a bit pointless. If the Windows folder has moved it would normally be possible to move it back to the right place with Puppy but I note you seem to be having difficulties.

Please come back and let us know how you got on.


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#70
March 5, 2011 at 12:07:31
I was working on Error Message Z:vvinesd.386 and used this http://www.computing.net/answers/wi...
After I did that and restarted it I got the errors.

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#71
March 5, 2011 at 12:45:37
So all you altered was a registry entry? If so, that shouldn't have made the Windows folder vanish. Try my #68 and #69 (2nd para) and shout back.

Please come back and let us know how you got on.


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#72
March 5, 2011 at 12:49:11
If dragging a dropping isn't working you should be able to copy and paste to a temp folder and then go from there to the root directory of Windows.

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#73
March 5, 2011 at 13:15:46
OtheHill
I haven't found a Paste feature as such in Puppy, but "Copy" pastes once you have dragged the folder. I'm not sure that going via a temp folder would make much difference but it seems there is no Windows folder to put the other three files into anyhow.

If there is no Windows folder or it has been moved, then that is probably why the system thinks at least three of the four files are missing. It's hard to imagine what happened here because just deleting a spurious registry entry should not have caused the loss or movement of any folders or files. Something else must have happened but I've no idea what.

Please come back and let us know how you got on.


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#74
March 5, 2011 at 13:23:54
ngosselin

I've edited my post #71. In nutshell, do the "dir c: /p" bit in #68 which (if it lets you) will tell us if DOS can find and list the Windows folder in its proper place.

If that draws a blank, then do the second para of my #69 (ie use Puppy to look inside each folder to see if you can find the Windows folder lurking somewhere). If so, maybe it will drag back to the root of C.

EDIT:
I've just started my old W98 and note that there is a copy of Command.com in C:\Windows too. If that is the one it is belly-aching about then this issue all boils down to the fact that the Windows folder has either gone missing or has got moved. What I have suggested above are steps towards determining that. Forget trying to copy those four files for now as it is obviously pointless.

Please come back and let us know how you got on.


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#75
March 5, 2011 at 14:19:04
If using the command dir C:/ p you need to tap a space bar after the first screen appears. The p stands for pause. A Windows folder may not be present on the first screen.

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#76
March 5, 2011 at 14:22:24
Yep, any key will move it on, as per my #68. In fact the DOS screen will tell you to do so at the bottom.

By the way, I've just moved some folders and files using Puppy and it works just fine.
So if we find that Windows folder elsewhere then we can move it.

Please come back and let us know how you got on.


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#77
March 5, 2011 at 14:43:27
Is there more than one physical hard drive installed?

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#78
March 5, 2011 at 15:01:37
good question

Please come back and let us know how you got on.


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#79
March 6, 2011 at 07:21:00
Ill try looking for the windows file and there is only one hardrive installed.

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#80
March 6, 2011 at 08:07:49
Errr... Windows "Folder". It might have gone into one of the other folders, as seen at the root of C (Puppy sda1), or even one of their sub-folders.

Did you try the DOS command?

Please come back and let us know how you got on.


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