zx6971-ub31p touch screen not work on windows 8

Gateway Gateway zx6971-ur30p 23-inch all...
November 4, 2012 at 14:14:46
Specs: Windows 8, 8GB
Touch screen worked on Windows 7 but stopped working after Windows 8 upgrade.
Do I need a special driver? If so, where can I find it?


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#1
November 5, 2012 at 03:06:49
Have you downloaded and installed all the Gateway Windows 8 drivers from their website? The ZX6971 drivers page is here: http://support.gateway.com/us/en/pr...

Where it says "Operating System", select Windows 8 Professional 32-bit, or Windows 8 Professional 64-bit as appropriate.

The drivers may not work if you don't have Windows 8 Professional Edition, so you'll just have to try them & see what happens.


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#2
November 12, 2012 at 12:29:51
Did this work? can you run windows 8 touchscreen on you Gateway 23" LED ZX6971?

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#3
November 12, 2012 at 19:58:29
Hi,
Yes, I have downloaded theWindows8 drivers but they don't provide a touch screen driver. My Gateway model uses an Intel video driver and only a Win8 NVIDIA driver is available from this download site. Any suggestions?
Thank for your help.
Neal

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Related Solutions

#4
November 12, 2012 at 20:02:57
Hi,
Could not get touch screen to work with any of the available Win8 drivers from Gateway.

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#5
November 12, 2012 at 20:10:01
None of the Gateway Win8 drivers were able to restore my touch screen operation.
I could find no applicable Win8 touch screen driver.

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#6
November 24, 2012 at 13:48:01
phil22 is right..the new touch screen driver for gateway running Win8 is
available. I downloaded Touch_IdeaCom_3.3.0.34_W8x64U_A.zip and
installed it. Touch screen works better than in Windows7. 11/24/2012

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#7
November 24, 2012 at 13:50:48
phil22 is right..I downloaded the new driver today and it works better in win8
than in windows7...Touch_IdeaCom_3.3.0.34_W8x64U_A.zip....11/24/2010

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