zoom function hung up

October 22, 2013 at 08:33:05
Specs: Windows 8
New program was put on Windows 8 and after that the zoom would not work. How can I bring the screen back to normal?

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#1
October 22, 2013 at 08:42:08
What was the new program you installed?

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#2
October 22, 2013 at 08:57:26
I didn't install anything it was one of the updates that is automatically put on your computer.

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#3
October 22, 2013 at 09:00:33
Hi Mimieisel,

Are you referring to pinch to zoom feature?
Do you have a touch screen system or you use touchpad to execute gestures on Windows 8 PC?

If you use touchpad for gestures, re-install the driver for touchpad.

Also, ensure that the gestures are enabled in touchpad properties.

Thanks & Regards
Manshu S
#iworkfordell

message edited by DellManshuS


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#4
October 22, 2013 at 09:31:16
Yes I have a touch screen so when you want to make things smaller you pinch or bring your fingers together to make the screen smaller.
To my knowledge I don't use touch pad.

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#5
October 29, 2013 at 10:34:45
None of the above information and questions helped me to resolve my problem. I did find out through a friend that if you hit the charms and go into the settings you can find the zoom button.

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