Solved Windows surface RT tablet has crashed & restarted to BSOD

August 10, 2013 at 12:58:25
Specs: Windows Vista
I was going on the internet and when i tried to type something into google it froze so I comtinued to press the home button but the screen just went blue, I proceeded to turn it off by the power button on top and then on again but th screen was still blue. I left it for a few hours and tuned it on again but Its still blue, i can still hear the touch screen typing when i touch it though which is comfusing, what do i do?

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#1
August 10, 2013 at 15:07:03
✔ Best Answer
Does this blue screen have any writing on it?

If it has an error code let us have it (the first set of figures is the most important). If it mentions a file by name let us have that too. While you are at it the tabet model number might be useful.

Always pop back and let us know the outcome - thanks


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#2
August 11, 2013 at 00:55:24
I managed to restart it by holding the top button down it seems to be working fine now but thank you!

In response no there were no error codes on the screen and the model number is 054635525252


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#3
August 11, 2013 at 10:01:30
Good news then. Let's hope it was just a passing glitch. Thanks for letting us know.

Always pop back and let us know the outcome - thanks


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