Solved Windows installer service error installing programs - POST 1

April 20, 2016 at 00:31:32
Specs: Windows 8, i5 2.3GHz / 8GB
Error message: The Windows installer service could not be accessed.

I have tried all the solutions provided by Microsoft on their website, without success.

I cannot install any new program. Please help me out!


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✔ Best Answer
April 27, 2016 at 14:24:40
You can tryto download and Run Tweaking.com - Windows Repair Free/Pro

http://www.tweaking.com/content/pag...

download and run the very excellent, free - and safe to use utility over there.
Do NOT use the very obvious big green download button at the top of the page; rather scroll down a wee bit to the four mirror site links, and download it that way. The big green button is an ad promoted item which you neither need nor want. Sadly just about all sites these have paid for stuff carefully positioned to watch the eye; and lead one to think that's the download button to use for item you actually want - and it isn't.
The utility will go through the windows installation and fix anything it finds that is not as ought be. It can be run in normal mode; but they also suggest it's better in safe-mode. It offers a few suggestions re' running it - and it's wise to adopt them all. I n fact it will actually do the assorted routines automatically if you let it. It will back up the registry as part of the process; so no need of concern there.

I have found it to be very useful couple of times when dealing with apparently unresolveable issues.

Regards,
John Ryan | Tech Support
https://www.clouddesktoponline.com



#1
April 20, 2016 at 00:40:42
Can you provide a link to the MS site where the solutions were listed, this is so we don't end up giving you the same solutions.

Have you checked to see if 'Windows installer service' is running?

go to Run and type services.msc
scroll down until you find Windows Installer Service and see if it is running

a quick google search I found this - oculd be worth giving it a go

http://www.howtogeek.com/184374/how...


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#2
April 20, 2016 at 00:48:59
Thanks for your quick response.

Here is the link to MS support https://support.microsoft.com/en-us...

And yes, the Windows Installer Service is running.

I had already tried the steps shown in HowToGeek.

message edited by abuhafss


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#3
April 20, 2016 at 01:38:00
Seems like all sites are suggesting the same sort of fix, the only different solution iv found is to download the latestt version of Windows Installer, Im not too sure if this will work, probably best to create a restore point before installing

https://www.microsoft.com/en-us/dow...


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Related Solutions

#4
April 20, 2016 at 02:18:10
As far as I know, Windows 8 and later, have version 5 for Windows Installer (MSI) and that is not available for download.

The link you have provided is for MSI ver. 4.5 which is applicable for Windows 7.0


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#5
April 20, 2016 at 02:43:34
Ahh, sorry I didn't know that, I never used windows 8..

there is a MS fix-it for this problem perhaps it will help. It might be performing some of the same tasks that you already performed manually, but it wont hurt to try

https://support.microsoft.com/en-gb...

Another thing I read is

under services.msc
locate Windows Installer service
check it dependencies and see if they are all running too

also
turn off Windows Installer Service and dependencies
restart pc
turn them on again
restart pc

I recall years ago when I had issues installing something I used a utility called 'Windows installer cleanup utility' not sure how appropriate it will be for this issue but if you google it, read about it, it may help?

but due to restrictions on my work pc I cannot navigate to any site that offers it, I think MS

hopefully some other members will have some better ideas....

good luck

message edited by AlwaysWillingToLearn


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#6
April 20, 2016 at 02:53:07
Thanks for your time.

I have already tried all those fixes/solutions without any success.

Even I tried to restore my PC to an earlier date, the system would not restore. Perhaps I should also start a new thread for System Restore Failure.


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#7
April 27, 2016 at 14:24:40
✔ Best Answer
You can tryto download and Run Tweaking.com - Windows Repair Free/Pro

http://www.tweaking.com/content/pag...

download and run the very excellent, free - and safe to use utility over there.
Do NOT use the very obvious big green download button at the top of the page; rather scroll down a wee bit to the four mirror site links, and download it that way. The big green button is an ad promoted item which you neither need nor want. Sadly just about all sites these have paid for stuff carefully positioned to watch the eye; and lead one to think that's the download button to use for item you actually want - and it isn't.
The utility will go through the windows installation and fix anything it finds that is not as ought be. It can be run in normal mode; but they also suggest it's better in safe-mode. It offers a few suggestions re' running it - and it's wise to adopt them all. I n fact it will actually do the assorted routines automatically if you let it. It will back up the registry as part of the process; so no need of concern there.

I have found it to be very useful couple of times when dealing with apparently unresolveable issues.

Regards,
John Ryan | Tech Support
https://www.clouddesktoponline.com


Report •

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