Solved Windows Explorer hanging (Win 8.1 x64)

June 14, 2019 at 03:37:45
Specs: Windows 8.1 x64, i5, 8gb
Win 8.1 x64
My Windows Explorer keeps hanging, so that the Taskbar blanks out. Only browser keeps working after that.
After a while it will restart itself, but I go into Task Manager & restart it myself.

I think there's a DLL file corrupted.
How would I restore it so that this doesn't happen?
Thanks...


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✔ Best Answer
June 26, 2019 at 02:15:03
Do you have Bitdefender installed?
If so try to reinstall it.


#1
June 14, 2019 at 06:02:38
Do a system restore from a time point before this started happening.

How to Perform a System Restore on Windows 8
Pull up the System Restore screen by going to Windows 8's Control Panel (type Control Panel on the Start Screen and click the related link). ...
Click on the System Protection option on the left sidebar. ...
Click on the System Restore button. ...
Check to see what programs and drivers will be affected by your restore.

message edited by THX 1138


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#2
June 14, 2019 at 22:48:21
Can check for corrupted system files with SFC:
open command window as administrator and enter: sfc /scannow

If that checks out OK run command: DISM.exe /Online /Cleanup-image /Restorehealth
https://support.microsoft.com/en-ph...

also check your disk(s) for possible hardware/data faults with a diagnostic tool from the manufacturer.


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#3
June 15, 2019 at 01:55:51
Thanks. Unfortunately I've lived with this problem for over 2yrs now, just restarting Explorer myself.
Not sure what kind of chaos might ensue if I restore that far back.

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Related Solutions

#4
June 15, 2019 at 02:43:25
Need to find some clues.

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
The logs are large, upload them using one of these. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
http://www.fileconvoy.com/index.php
https://i.imgur.com/7UiiqWr.gif
https://i.imgur.com/6N1gfOj.gif


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#5
June 19, 2019 at 13:07:12
Thanks Adrian, but I already had its disabled as i use commercial AV.

So it's something else, and in fact my Explorer actually stops, rather than just slowing down..

I'm looking at what has been suggested under #2 and #4.
Thanks anyway,

message edited by osakaben


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#6
June 19, 2019 at 20:58:17
I would first make sure that Windows updates are up to date.
Then I would run Tweaking.com
https://www.tweaking.com/
https://www.tweaking.com/content/pa...
Follow instructions including running all pre-scans and running it under Safe Mode.
This will scan and repair system files and similar issues.
It has fixed a number of things for me in the past including Windows Update, Print Spooler, and some other flaky stuff on a few computers I have worked on.

You have to be a little bit crazy to keep you from going insane.


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#7
June 25, 2019 at 06:54:39
Thanks Sluc (#2).
I try & load the Command Prompt, but when I click Run as administrator, the message is "Program can't start because because bdelev.DLL is missing from your computer. Try reinstalling the program to fix this problem".

Not sure what 'the program's to be reinstalled would be.
Now trying #6 suggestion (thanks Fingers).


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#8
June 26, 2019 at 02:15:03
✔ Best Answer
Do you have Bitdefender installed?
If so try to reinstall it.

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#9
June 27, 2019 at 10:02:07
Duly reinstalled, and it's looking good... no hanging so far.
There's been an update i have yet to reboot on, so - hoping that won't change anything.

Thanks again.
Guessing this is one among the many issues with BD that you hear about...


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#10
June 27, 2019 at 21:03:25
Give it a couple of days, if all s OK then choose a best answer to mark the thread as solved.

You have to be a little bit crazy to keep you from going insane.


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