Solved Windows 8.1 startup options

June 11, 2014 at 19:27:42
Specs: Windows 8.1, i5 - 8gb
Hi there,

I was just wondering if anyone knew what's generally happening when the troubleshoot option accessed from the boot selection screen leads only to advanced options where the only option is startup settings. I'm not sure why it stopped showing the system restore and the command prompt options. Does anybody know what's happening here? Thanks!


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#1
June 11, 2014 at 20:46:59
I had that issue similar, perhaps not related, but in this case the person had a "microsoft-like" company (scammers) call and tell them their computer was broken and they could log in remotely and fix it, total scam. Needless to say when said client balked at the $$$ they want, they ran a small script(they are logged on to the computer at this point), which put a non windows password in place on reboot. Also when you try to work around you find you can't access it via safe mode etc, and then as you say the "Advnaced Repair" option only gave the "start up repair" choice. The other options were not listed as you say.

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#2
June 12, 2014 at 00:14:34
Well I haven't had anything like that happen, it just happened suddenly. Like once it worked, the next restart it didn't and it hasn't since. Thanks though.

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#3
June 12, 2014 at 15:10:11
✔ Best Answer
Not a fix but if you just want to go to System Restore then try this:
Press Windows and R keys together which should produce the Run box.
Type this in there and hit Enter key:
SystemPropertiesRemote.exe
If the System Properties window arrives see the System Protection tab.

The Command Prompt can be accessed by hitting the Windows key and X together and selecting it from the drop down.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 19, 2014 at 16:23:38
I wound up formatting and re-installing, but my best guess was that it had something to do with accessing the windows volume with proper permissions or maybe just reading the permissions i the first place or something. Either way, no quick fix I could find.

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#5
June 20, 2014 at 06:21:44
so you formatted and re-installed windows twice on the 2 issues you were having?

HELP in posting on Computing.net plus free progs and instructions


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#6
June 20, 2014 at 18:18:59
No, only once. They were both parts of the same problem, and the wipe indeed "resolved" both problems. :P

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#7
June 20, 2014 at 18:55:14
Good to hear you got it sorted and thanks for popping back to let us know.

message edited by Derek


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#8
June 20, 2014 at 20:16:22
I hate finding a thread about some problem I have and reading it only to find it abandoned without any closure.

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#9
June 21, 2014 at 15:58:59
Re #8
Agreed, but after a wipe and re-install there is nothing much left to add.

message edited by Derek


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#10
June 21, 2014 at 17:26:11
Indeed, not much at all.

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