Solved windows 8 password sign in

August 22, 2014 at 14:22:13
Specs: Windows Vista
My wife has a Toshiba Laptop with Windows 8 on it. Up until yesterday there was no problem with the computer. When she tried to turn on the computer today, she went to type in her password to get into windows and her password was rejected. She tried several times to get back on line only to have the same thing happen again and again. We called Toshiba and they said that for $40 they could FIX her computer by re initializing her operating system. It used to be when you got a new computer that they GAVE you the software disks to re-install your operating system. Does anyone know of any way to fix this??? I even tried to install the old windows XP operating system but you can't get past the user log on screen because it will not accept your password. HELLLLP !!!!!!!!!!

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✔ Best Answer
August 24, 2014 at 09:35:31
Hey everyone PROBLEM SOLVED
I found out what the problem was on my wife's computer, the 5 key on her keyboard stopped functioning for some reason. All we had to do was make sure that numlock was turned on and use the keypad instead of the numbers on her keyboard to sign on. I had a plug-in keyboard that she can use so she's back up and surfing the internet again.


#1
August 22, 2014 at 14:41:18
We don't usually help with passwords because we have no way to verify ownership.

Putting XP on a computer intended for Windows 8 is not recommended. Apart from the fact that XP is no longer supported (security risk) the chances are that there would be no XP drivers available.

Mostly there is a factory restore partition on modern machines, or you will have already produced disks or a flash drive according to the manufacturers instructions.

Without the model number of your computer it is difficult to say much more.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
August 22, 2014 at 15:14:46
One other thing to try is typing the password with the CAPS key on or off. It could be that the system is booting with the default CAPS lock key on / off.

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#3
August 22, 2014 at 15:31:05
Good thought from #2 and easy to try.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
August 23, 2014 at 11:22:00
$40 is really inexpensive if the laptop is used alot...then make sure to make your back-up discs which is recommended.

HELP in posting on Computing.net plus free progs and instructions


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#5
August 23, 2014 at 18:35:39
Here I found a Toshiba password recovery tool for you. It's called Windows Password key. You can follow the steps below to use it to reset the forgotten Windows 8 password:
Step 1: Download, install Windows Password Key on an workable computer. Insert a CD/DVD or USB flash drive. Launch this software and click "Burn" to burn a password reset disk.

Step 2: Plug the newly burned disk into your locked Toshiba computer. Set BIOS to make this computer to boot from CD/DVD or USB. It will reboot. (Check how to reset BIOS password first if your BIOS is protected with a password)

Step 3: After it fully loads, Windows password key appears. Follow the steps to reset Toshiba laptop password.


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#6
August 23, 2014 at 23:15:25
response #5, just another spam post for someone to spend money on something that does NOT work....

HELP in posting on Computing.net plus free progs and instructions


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#7
August 24, 2014 at 09:35:31
✔ Best Answer
Hey everyone PROBLEM SOLVED
I found out what the problem was on my wife's computer, the 5 key on her keyboard stopped functioning for some reason. All we had to do was make sure that numlock was turned on and use the keypad instead of the numbers on her keyboard to sign on. I had a plug-in keyboard that she can use so she's back up and surfing the internet again.

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#8
August 24, 2014 at 09:42:54
You might be able to get the 5 key working again (at least for a while) by turning the computer off then tapping the key very firmly 10 or more times. Interesting reason for the issue - thanks for letting us know.

Always pop back and let us know the outcome - thanks


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#9
August 24, 2014 at 14:58:32
Nice work!

Have you checked your warranty status for the laptop?

If there has been no spills or user breakage it should be eligible as a hardware fault if it is still current.


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#10
August 31, 2014 at 21:28:36
I suggest you can't install Windows. Once you reinstall Windows, data in your computer will loss, you can use some Windows 8 password recovery tool to reset password, there are many programs, you can search Windows 8 password recovery tool on Google

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#11
September 5, 2014 at 01:00:58
As long as you do not reformat harddisk, DATA will still be there after a re-install of OS. However existing application will not work anymore.
The old user files will be moved to Windows.old folder.

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