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Windows 8 laptop is slow for reasons not found

September 29, 2013 at 21:28:22
Specs: windows 8, 6bb

Operating System: Windows 8
Proccessor: AMD A8 w/ Radeon HD Graphics 1.6GHz
6gb RAM
750gb storage.


My laptop is being really slow and glitchy. It just recently started happening and I am unsure what to do. Web browsers seem to work decently but are still slower than usual, I first noticed when trying to play games that a week ago worked perfectly and my suspicion was confirmed when my web browser started acting up. I have scanned with AVG, Norton, Avast and Malwarebytes and none of them have detected any issues. I decided to install Crystaldisk and it says my HDD is in good condition and everything I check says all my specs are working fine yet at the same time I've noticed my laptop heats up faster than usual, the fans work twice as hard. I am at a complete loss as to what could be causing this. I thought maybe something got messed up on the inside so I looked up my laptops blueprints so I could take it apart but once I got to taking off the keyboard there was a steel plate underneath that I could not take off so I was not able to access the internals to see if there were any obvious issues. Sadly, I cannot afford to have it repaired so I'm here asking what could be causing this in hopes that maybe it's something I can fix myself.

I've never encountered an issue like this, usually something will detect whats having issues but this time, everything says it's running perfectly but it is obvious that it is not. Any advice would be nice but to be honest? Something tells me my laptop is just screwed ( I hope I am wrong as I am out of work and would not be able to get a new computer for a long time) but I figure posting here will maybe prove me wrong (I hope.)

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September 29, 2013 at 23:23:56
Are you in the habit of using your laptop on your lap or on a pillow, cushion or even om your bed? Doing so blocks airflow to the fans and causes overheating, your fans may be clogged with dust and may need cleaning. You are also using three antivirus programmes... one is sufficient because they have differing methods of checking and can interfere with the others efficiency. One programme and Malwarebytes is usually more than ample.

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September 29, 2013 at 23:25:58

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September 30, 2013 at 00:33:44
Have you take a look at the task manager and see how much the cpu usage is?
Abnormal high cpu usage could cause overheat and slowdown.

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September 30, 2013 at 04:15:11
John, the problem with the articles (though appreciated and book marked for future reference) is that I can't get to any of my air intakes or even see my fan. I have to go through the keyboard to get to the inside and as I stated, there is a metal plate underneath which, after I unscrew everything, does not come out and requires me to apply so much tension to taking it off that I am certain it will break so I can't access this inside of the laptop.

Ewen and Taufiq, my cpu usage bounces from 35% to 58% with a bounce of 1.32ghz-184ghz. As for how I use it, I do use it on my lap but I tend to keep it lifted so air can get through because that was one of my concerns but I guess it finally happened, or my processor is screwed/

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September 30, 2013 at 04:34:31
"I am certain it will break so I can't access this inside of the laptop"
Don't know your model Bojangleston, did you google for a service manual.

Another reason for slowness, is infection. Here is a very thorough test program. Process of elimination.

Run ESET Online Scanner, Copy and Paste the contents of the log please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
You may have to download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won't let you download.
Create a ESET SysRescue CD or USB drive
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
Configure ESET this way & disable your AV.
How to Temporarily Disable your Anti-virus
Which web browsers are compatible with ESET Online Scanner?
Online Scanner not working
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.
If no threats are found, you will simply see an information window that no threats were found.

message edited by Johnw

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September 30, 2013 at 07:22:47
I don't think the problem lies within the hardware, except if you've recently dropped it, or anything that possibly cause problem/damage to the hardware. Neither it is dust build up. Dust build up is gradual process, so it won't cause sudden overheat.

You said you've scan the system for malware and find none. Try re-scan your system with Avira antivir and Malwarebytes anti-rootkit, perhaps it will find something what others been missing.

Do you remember any recent change you made to the OS or the application, or any application you've installed? Run System Restore to restore your system back to the time while it's still run fine, and see if it will get rid of the problem.

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