Windows 8 doesn't load past welcome screen

November 12, 2013 at 17:21:56
Specs: Windows 8
Everything works until and up to "welcome screen" which disappears after a few seconds to a blank screen. Used 'shift' and F8 to get to repair screen and then to Advanced options
I know very little about this computer as it is very new.

Tried to return to last known working date. It says it does so but still just a blank screen
What to do next?
Thank you for any help

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November 12, 2013 at 20:25:08
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