Windows 8, Cannot boot into Rescue Disk

Gateway Refurbished gateway black 15.6"...
September 12, 2013 at 16:08:58
Specs: Windows 8 , Intel B960
Hello -

I'm fixing a laptop for a friend. I have determined that the hard drive is corrupted so I inserted a rescue disc into the computer...wouldn't boot into it. I had to change the BIOS settings to legacy in order for it to boot to the disc. Once the files loaded it went to a black screen and a small blue status bar appeared in the top left corner. It went full then shutdown the computer. This loops and never boots into the disc. If I set BIOS to defaults, it bypasses the CDROM and tries to boot into Windows 8, where it gives an error. Can anyone help?

Thanks


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#1
September 12, 2013 at 20:22:18
Please give the make and model of the laptop. They differ in how the recovery disc/partition is set up.

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#2
September 13, 2013 at 05:38:00
Refurbished Gateway Black 15.6" NE56R27u Laptop PC with Intel Dual-Core B960 Pentium Processor and Windows 8 Operating System

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