Windows 8 Asus K55A laptop boot problems

Asus / K55a
September 7, 2013 at 18:52:31
Specs: Windows 8 , 6gb
Hi.
After getting out of being stuck in "Preparing Automatic Repair" loop my laptop is now stuck in Aptio Setup Utility and after trying all the advised F# keys ie F8, F9, F12, etc and other options (none of which have worked) it sometimes boots into black screen with text saying "insert proper boot media and press a key " other times it just boots straight into Aptio setup utility.
The laptop didn't come with any disc for recovery so I'm at a loss.
Window boot manager (drive not present) appeared in Aptio Setup utility once or twice but now gone. Do I have a faulty hard drive?
Would the hard drive be loose? I have taken it out and put it back in but still no joy.
I also noticed while doing that that there are a number if tiny screws missing on base cover and some other interior part.
Laptop worked fine until this automatic repair loop started and if you google it I'm not the only one to have experienced this..Windows 8 issue.
Anyway, any help/advice would be greatly appreciated.
Kind regards and thanks in advance,
delb

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#1
September 8, 2013 at 13:02:35
It probably won't help but as it's easy to do then try this to see if it shakes it out of the loop:
Remove plug from domestic power. Remove battery. Hold power off/on button in for about 20 seconds. It has been known to unstick looping at odd times.

Always pop back and let us know the outcome - thanks


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#2
September 8, 2013 at 14:48:14
Hi Derek,
Thanks for the reply.
I'm afraid it didn't make a difference though.
It isn't stuck in the repair loop it's that I can't get it to boot up normally without going into the Aptio Setup Utility.
Thanks anyway, I will try it a few times just in case.

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#3
September 8, 2013 at 15:04:51
I'm afraid it does sound to me as if the HD is on the way out. Keep watching for a second opinion on here and in the meantime start backing up so that you are well prepared if it does fail.

How old is the HD?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 8, 2013 at 16:02:41
The Laptop was only bought around February from Argos in Ireland.
The laptop was bought out of necessity as my Toshiba Equium died on me (now fixed) and I was in a situation where I needed to print off some emails from a dispute at work.
I discovered the cover retaining the HD & RAM , etc fell off on my lap. A number of screws were missing from the cover and it appears that one more from some other part too is missing.
I have taken the HD out and put it back in and the same with the RAM cards.
I probably should have returned it immediately to Argos but then all this happened.
There wouldn't be much of a chance of me trying to back anything up and I'm not really that bothered as I didn't really get a chance to put anything onto it.

Maybe you can make some sense of the following
In front of me right now it has booted into the Aptio Setup Utility again and in the BOOT tab it reads :
Boot Configuration
Launch CSM [Enabled]
Launch PXE OpROM [Enabled]

Driver Option Priorities

Boot Option Priorities
Boot Option #1 [P0: Hitachi HTS541010A9E680]
Boot Option #2 [P2: Slimtype DVD A DS8A8SH]
Boot Option #3 [Realtek PXE B03 D00]

Hard Drive BBS Priorities
CD/DVD ROM Drive BBS Priorities
Network Device BBS Priorities
Delete Boot Option

The Hitachi mentioned above in P0: is the Hard Drive I think which doesn't always show up for instance if I disable the Launch CSM and enable Fastboot.
Also listed above are P0, P2. Should there be a P1 do you thhink?
I remember seeing "Windows Boot Manager(Driver Not Present)" on this same page but it hasn't appeared since.
Hope you can make some sense of what might be going on and make some sense of me.
Thanks again


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#5
September 8, 2013 at 16:45:20
I'm none too familiar with Aptio, which is effectively what used to be called BIOS Setup.
Nothing stands out in your #4 as being wrong.

I based my assumption that the HD might be failing from various things you said in your initial post, in particular "insert proper boot media and press a key". It seems it was unable to find the HD, which is of-course your boot media.

As you say, it is all over Google but I was unable to find a hint of a fix. There is no sign of a BIOS update which rectifies this particular issue either, and in any event flashing the BIOS can be a very risky business - easy to brick your computer.

Much as I'd like to help, there's really nothing more I can add. Keep watching on here, in the hope that someone more familiar with this comes along and can offer anything positive.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
September 8, 2013 at 17:09:57
No problem Derek.
I appreciate the help.
Thanks

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#7
January 12, 2014 at 08:04:43
It maybe your bio and hd compatibilty issue. Try this solution at bottom of page :
http://www.tomshardware.com/forum/8...

It work for me.


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#8
January 12, 2014 at 08:45:11
0=is the first number so it would make sense the hard drive is P0. What happens when you select Boot #1? You can make an burn an iso cd from seatools for dos and test the hard drive itself. You would make the cd, select to boot to the dvd player and run a short and long generic test to tell you if the hard drive is the problem. link below

http://www.seagate.com/support/inte...

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#9
January 12, 2014 at 08:53:57
mitch_nguyen

Did you realise the poster has not been seen since September 9 2013?
I suppose there is a chance he/she is still struggling.

Always pop back and let us know the outcome - thanks


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