why is my Windows 8 HP laptop not starting up ?

Hewlett-packard Cq58-b10nr 15.6" e1-1200...
October 27, 2014 at 07:34:38
Specs: Windows 8
my laptop has been shutting down recently and now won't start up. the power light and f12 key are lit up and the caps lock key is flashing. i tried system restore when it was operating but this has not helped.

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#1
October 27, 2014 at 08:35:48
As it is now do you ever see anything at all on the screen when you start it up?

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#2
October 27, 2014 at 11:05:57
no the screen is blank

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#3
October 27, 2014 at 11:25:51
did you try physically removing the battery and then powering up with the AC adapter to see if it loads up? Sometimes a faulty battery will cause this type of problem....

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#4
October 27, 2014 at 12:45:06
Re #2

If nothing at all appears on the screen then this has to be a hardware fault of some kind, so system restore or any other software fix will not work for you. The problem has to be inside the box.

There are many possibilities, one already given at #3. A power supply failure is another one, particularly as it was suddenly shutting down.

Always pop back and let us know the outcome - thanks


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