why is my window 8 flashing from black to purple whenever i

March 26, 2014 at 03:44:07
Specs: Windows 8.1
after I log in to my computer - it will start flashing between purple & black w/out finishing to load the desktop or program that I clicked on. I can not open the command prompt as administrator to go into safe mode to try to fix the problem by running nortan 360. It was working fine yesterday morning as I was listening to music that is in windows media player w/ no problem. It started this last night when I went back in to finishing listening to the music that is loaded on the computer.

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#1
March 26, 2014 at 07:54:55
Is this a desktop machine or a laptop hooked up to an external monitor? If so, check that the display cable is firmly attached to the computer. If it is loose, symptoms like the above can sometimes occur.

Also, check to make sure that your video driver is working properly. Try installing the newest video driver for your computer from the manufacturer's website and see if that fixes any problems.

You've been helped by a 16 year old.


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#2
March 26, 2014 at 09:06:13
Hello,

Sorry for the trouble. It may not be a virus problem. As RMT2 said, connect to an external monitor and see if the problem persists.

Thanks!

Vineeth
Norton Support


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#3
April 7, 2014 at 08:02:57
The same thing has happened to me before and is incredibly easy to fix. Get a new graphics card and monitor if its an external screen, and if its on a laptop, sorry, I cant help.

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