why is my internet search engines In Windows 8 not working

September 18, 2014 at 15:03:12
Specs: Linux
I just built a computer and installed windows 8 and avast, and all the search engines are not working. Browser isn't working either but I can play games from stream with minimal problems. Is this a formatting issue or my router?

message edited by Tony1215


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#1
September 18, 2014 at 15:13:23
Neither?
From a Command Prompt, try to
nslookup www.google.com

Do you get a list of IPs?
If so, can you ping www.google.com?

How To Ask Questions The Smart Way


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#2
September 18, 2014 at 16:15:43
Tony,

You can also try disabling Avast to see if your browser functionality returns.

Windows 7 you would right click on the Avast ball in the system tray and disable. Not sure how this works with Windows 8.


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#3
September 18, 2014 at 16:42:32
No IP's came up. Said it was not recognized as an internal or external command

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#4
September 18, 2014 at 16:44:36
Disabled avast to no avail as well. But steam browser works

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#5
September 18, 2014 at 16:46:46
Actually it did give me 2 IP's. It said request timed out a couple times after. And non authorative answer

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#6
September 18, 2014 at 19:11:18

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#7
September 18, 2014 at 19:42:07
I have no way of copy paste. The browser isn't working to download a mail application. In using my phone to troubleshoot. It gave 2 IP addresses. I can try and retype it here

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#8
September 18, 2014 at 20:01:26
In the "Command Prompt" window/app enter: ipconfig /all

Do you see any IP addresses listed for DNS servers?


Example of "ipconfig /all" command

C:\Users\<user> >ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : VMWin81
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connectio
n
Physical Address. . . . . . . . . : 00-0C-29-51-80-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::114f:cf3d:b177:1752%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, September 19, 2014 09:15:58
Lease Expires . . . . . . . . . . : Saturday, September 20, 2014 10:35:27
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 50334761
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-37-D9-00-0C-29-51-80-81

DNS Servers . . . . . . . . . . . : 114.108.195.1
114.108.193.201
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BEA34034-0820-49DB-9CF8-FF9B80EF68E0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3cd5:3b03:49ed:1981(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3cd5:3b03:49ed:1981%5(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-37-D9-00-0C-29-51-80-81

NetBIOS over Tcpip. . . . . . . . : Disabled

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#9
September 18, 2014 at 21:24:13

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#10
September 18, 2014 at 21:29:28
Just making sure, have you installed all motherboard, video, and other drivers yet? Motherboard drivers will include your NIC and other essential drivers which might be the problem here.
Make sure that you have only one firewall active within the computer. In other words, if the Windows Firewall is active you cannot also have an Avast Firewall active or you will have all kinds of problems.
"DHCP Enabled. . . . . . . . . . . : No" Is this from your router? If so, you need it enabled.

You have to be a little bit crazy to keep you from going insane.


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#11
September 19, 2014 at 03:37:41
Motherboard drivers occasionally seem to be referred to as Chipset; so - in effect echoing "Fingers" - ensure you have installed those, be they called motherboard drivers or chipset.

Also if you examine the hardware listing (Device Manager) do you see your NIC etc. there as installed properly?

http://pcsupport.about.com/od/windo...

Although as you appear to have been able to use "steam browser" (new one to me...) and another...(?) it would appear that your NIC(s) are OK; but perhaps check nonetheless as above?

message edited by trvlr


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#12
September 19, 2014 at 19:20:14
The chipset is hardware. The other terminology used instead of motherboard drivers is "Chipset Drivers".

Always pop back and let us know the outcome - thanks


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#13
September 20, 2014 at 01:36:08
Darn it... I dun missed the word "dryvers" orf the Chipset bit... Well dun MacDuff/MacDerek for spotting it. Extra ration of bread 'n cheese for you in lieu of a gold star...

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#14
September 20, 2014 at 08:15:30
Aw shucks, I thought I'd at least get a PSP (Plastic Gold Star for Pedantry), with honours.

Always pop back and let us know the outcome - thanks


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