Why don't certain DVD's play on my Windows 8.1 lap top?

August 13, 2017 at 18:11:37
Specs: Windows 8
I'm having this problem ( hence why I'm here) My Toshiba Windows 8.1 lap top plays DVD's fine, I've watched many, many DVD's on it, but every once in a while I'll pop in a disc it just can't read. I have a Doctor Who disc from a box set it won't read, the others play fine, it jams and blanks out and an Error, Check disc message pops up ( it did this when both lap top and disc were bran new) and I just bought a DVD that looks fine, used, but it should play ( Ive played many DVD's on this that are WAAAY more beat up than this one) Not even an Error message, nothing, the drive seems to think it's empty. Why is that? It's a region 1 standard DVD. Is it the disc or the drive, or what? Very confused.

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#1
August 14, 2017 at 02:59:25
The DVDs that won't play must have something wrong with them, not all disc damage is clearly visible on the disc surface, sometimes the damage is very hard to see.

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#2
August 14, 2017 at 09:35:03
You don't mention what software you're using but if you don't already have it, I suggest installing VLC Player.

https://www.videolan.org/vlc/index....


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#3
August 14, 2017 at 09:51:41
Yeah, DVD playback was removed from Windows, starting with 8. You'll need third party software to play DVDs. VLC uses legal shenanigans to get around the license fee, so it's the recommended choice for a free DVD player.

How To Ask Questions The Smart Way


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#4
August 14, 2017 at 11:41:13
I use the video player that came with the computer and 5KPlayer, neither of which has ever really given me a problem. The disc dosn't even register anywhere.

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#5
August 14, 2017 at 11:43:25
Maybe. The disc looks pretty good. I've played disks that look WAAAY worse then this one, but maybe it's a fault in the disc. I'm gonna try playing it on a standard DVD player.

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#6
August 14, 2017 at 11:48:44
Nah. I've been playing DVD's on it before and after the upgrade, it didn't affect the Toshiba Video player the computer came with. I also use 5KPlayer, though not as good as the pre-installed player, is a pretty reliable 2nd option. Like I said, every now and then I pop in a disc it just can't read, regardless of the program I use.

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#7
August 15, 2017 at 17:08:44
Have you tried these discs on another computer? You could get a head cleaning kit (special disk with a brush on it and some cleaning fluid) and run that through. Could be the disc drive itself on the way out.

If it was software fault you wouldn't expect it to be intermittent.

Always pop back and let us know the outcome - thanks


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#8
August 16, 2017 at 19:22:16
It could be a region issue. There are 9 region codes for DVD's, if your DVD player is set for one region and the disc is for a different region, it won't play. Make sure the DVD is for your region of the world.

https://en.m.wikipedia.org/wiki/DVD...

message edited by THX 1138


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#9
August 21, 2017 at 15:41:22
Re-read responses #2 & 3, then dump 5KPlayer & install VLC Player.

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