Solved Why doesnt my computer get into windows

August 18, 2014 at 02:41:35
Specs: Windows 8
When I turn my computer on it quickly restarts after windows logo goes away. I recently tried to update the video driver it has a on bored video. Not sure why it wont start yet i even called customer support. They asked me to try to restart it in all sorts of ways and nothing helped.

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#1
August 18, 2014 at 05:30:51
1- what is the make and brand of your computer?
2- How old is it?
3- Was windows 8 pre-installed on it?
4- is this a desktop or a laptop?
These are things that will help us to help you better...

Did you uncheck automatically restart so that the PC would blue screen so you can give us the EXACT error number that comes up?

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#2
August 18, 2014 at 13:35:17
Did the issue come along immediately after you tried to update the video driver?

Sometimes discharging the motherboard can get computers out of a loop. Like this:
Turn off and disconnect from domestic power - remove main battery too if it is a laptop. Hold the Power Off/On button in for about 15 seconds. Re-assemble and hope you are one of the lucky ones.

Always pop back and let us know the outcome - thanks


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#3
August 18, 2014 at 20:47:53
✔ Best Answer
Try tapping F8 at boot up to access advanced boot options and try booting to Safe Mode. Safe mode uses the generic windows video driver so if the problem is that you installed the incorrect video driver, you can access Windows and download the correct driver and start over. Always get your driver from the system manufacture's website. Only on aftermarket components like an upgraded video card for a desktop would you go to the video chip mfg's site as well as other component manufacture's drivers for aftermarket components. Never anywhere else!

You have to be a little bit crazy to keep you from going insane.


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#4
August 19, 2014 at 08:42:11
Win 8 access to Safe Mode is different, see here:
http://www.howtogeek.com/107511/how...

Always pop back and let us know the outcome - thanks


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