Solved Why does my laptop screen freeze?

July 3, 2016 at 06:47:34
Specs: Windows 8.1
Screen freezes when I go to a website for example Yahoo then I cannot do anything unless I shut the whole system down or reboot but the same problem arises again.

message edited by craby63


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✔ Best Answer
July 6, 2016 at 09:58:37
I should have said that right now it could be an IE fault or a general system fault. It would be wrong to tackle either haphazardly.

Always pop back and let us know the outcome - thanks



#1
July 3, 2016 at 07:51:24
See if it is the same on any browser. If you only have IE then try Firefox for example.

Always pop back and let us know the outcome - thanks


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#2
July 4, 2016 at 06:07:01
Thanks for the reply Derek however, I was wanting more info on this technical glitch in IE

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#3
July 4, 2016 at 07:04:52
The reason I suggested you try Firefox was not that I wanted you to use that instead but that if it works in that then it would prove it was an IE error (rather than something else), which we could then tackle. It is just an aid to diagnosis and Firefox can be uninstalled afterwards if not required.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#4
July 6, 2016 at 09:58:37
✔ Best Answer
I should have said that right now it could be an IE fault or a general system fault. It would be wrong to tackle either haphazardly.

Always pop back and let us know the outcome - thanks


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