Why does IE 11 keep saying memry is low while I am on FB?

January 28, 2015 at 15:59:22
Specs: Windows 8.1
After updates I noticed that FB keeps freezing and some a error message tells me my computer memory is low and the program will close

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#1
January 28, 2015 at 20:10:09
Restart the machine completely (shut down>restart) and see if that helps. If not then depending on how much memory your machine has, you might have a malware infection.
List system make and model number.
Download, Install, Update, and run Malwarebytes - free version (make sure you uncheck the 'free trial' during the install or you will get the trial version instead of the free version. Remove all it finds and copy/paste the report log here as a reply for review.

You have to be a little bit crazy to keep you from going insane.


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#2
January 29, 2015 at 00:37:45
The message might also be about virtual memory which is space on your hard drive that windows uses to temporarily store things instead of in ram. If your hard drive is getting full because of all the stuff you've accumulated then you'll get that message.

Check to see how much free space is left on the drive.


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#3
January 29, 2015 at 09:58:20
I usually use this website for MalwareBytes:
http://filehippo.com/download_malwa...
Run the program but before doing the scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits".

I would suggest you run this too:
http://www.bleepingcomputer.com/dow...
(blue download button near top).
With this one you download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows in the table below, although it is usually safe to run the Clean.

If either or both find anything then please copy/paste the logs on here because even if the symptoms are cured you are likely to still have some things lurking around that require further cleaning. If nothing is found let us know.

Always pop back and let us know the outcome - thanks


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#4
February 5, 2015 at 10:26:11
Thank you for your help. At this time I am out of data from my ip til the 15th of month so it will be a while before I let you know...

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#5
February 5, 2015 at 10:27:36
I will let you know the outcome but it will take me a few days. Thanks for the help.

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#6
February 5, 2015 at 13:40:04
OK that's fine - whenever you are ready.

Always pop back and let us know the outcome - thanks


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