Solved Why do I not get friend's emails, she gets mine.

Acer NOTEBOOK
September 27, 2017 at 02:33:38
Specs: Windows 8
All well until recently when sending emails to friend - she got them but I did not get replies she sent back. Neither of us changed email address.

message edited by KATHLEEN JAMES 14


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#1
September 27, 2017 at 02:49:37
Check the Junk folder in your email software, the software may have mistakenly started to treat that email address as junk or spam (it's happened to me a few times in Microsoft Outlook).

If that is what's happening, open one of friend's emails that are in the Junk folder, then tell your email software not to treat that address as junk in future. I can't be more specific on how you actually do that since I've no idea what email software you use.


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#2
September 27, 2017 at 10:41:46
Thanks,
I regularily check junk folder. I use Google Chrome. Hotmail / Outlook.
K

message edited by KATHLEEN JAMES 14


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#3
September 27, 2017 at 14:53:04
✔ Best Answer
Send an email to yourself. If you receive that then most likely the problem is not at your end.

Always pop back and let us know the outcome - thanks


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#4
September 29, 2017 at 01:29:53
Thanks Derek,

I did that and yes received it OK. Seeing my friend next week.

Kathleen


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