why do I have an x on my Norton Security with backup icon?

July 9, 2015 at 17:57:23
Specs: Windows 7
I have windows 8.1. My Norton Security with Back-up icon has a x on it and when I click on it, it does nothing. I clicked on it tonight so many times that I finally got this screen. What is wrong? What do I need to do/what is wrong?

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#1
July 9, 2015 at 18:10:32
What happens if you right click on it?

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#2
July 11, 2015 at 08:27:32
Hi,

Sorry for the delay. Can you please open Norton and see if you can any error message?

Praveen
Norton support.


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#3
July 11, 2015 at 18:37:15
Thank you for your reply but I managed to solve the problem! I was so happy to see the check mark once again!

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