Solved Why can't I log on to a website using IE11?

Dell - inspiron 17.3" laptop - 4gb memor...
September 21, 2014 at 10:12:37
Specs: Windows 8.1, AMD A8/4 Gb
I tried to log on to a site but couldn't. The error message said I needed IE8 or greater. I checked and I have been using IE11.

Thank you.
Brian W


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✔ Best Answer
September 22, 2014 at 15:15:57
If you want to try compatibility mode while you are on the website go to IE > Tools > Compatibility View settings. You then add the website to the list.

Always pop back and let us know the outcome - thanks



#1
September 21, 2014 at 14:33:44
Try the IE Reset:

IE > Tools > Internet Options > Advanced > Reset button. Your addons will vanish but they come back quite quickly with usage or can be obtained again.

Always pop back and let us know the outcome - thanks


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#2
September 21, 2014 at 15:12:16
Derek,

Thank you for your response. However, it did not work. I received the same error message about using IE8 or greater even thoigh I am using IE 11.

Needing to get to that website, I installed Chrome as my browser and it worked. So I am thinking that there is something wrong with the way that I nstalled IE11. Possible?

Thank you.
Brian W


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#3
September 21, 2014 at 15:33:25
Would you be prepared to post a link to the website?

I have Win 8.1 and IE11 (plus other browsers) and would be interested to see if I can see some possible reason for this.

Always pop back and let us know the outcome - thanks


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#4
September 21, 2014 at 20:04:30
If Chrome or Firefox works then I personally would not worry too much if it is only that site since it could be that site only and eventually it will be fixed by them.
You could try something as simple as restarting the machine, sometimes unusual behavior is resolved with a restart of the machine.

You have to be a little bit crazy to keep you from going insane.


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#5
September 22, 2014 at 05:15:41
Derek,

Thank you for your offer to go to the website; unfortunanatly, it is a members-only site for a gym. I read something about a comparability mode for IE11; could that be the problem?

Thanks again,
Brian W


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#6
September 22, 2014 at 05:16:44
Dear Fingers,

Thanks for your response. If I can't get IE11 to work correctly, I'll use Chrome.

Brian W


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#7
September 22, 2014 at 15:15:57
✔ Best Answer
If you want to try compatibility mode while you are on the website go to IE > Tools > Compatibility View settings. You then add the website to the list.

Always pop back and let us know the outcome - thanks


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#8
September 23, 2014 at 16:30:00
Dear Derek,

I tried Compatibilkity View and it worked.

Thank you.
Brian W


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#9
September 23, 2014 at 16:46:47
Strictly it means that it is a website that hasn't quite moved with the times - it's a way around it. Glad to hear it worked and thanks for letting us know.

Always pop back and let us know the outcome - thanks


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