Why Can't I get Windows to repair Amd64\CNBJ2530.DPB?

October 21, 2014 at 09:12:54
Specs: Windows 8.1, Core i7 64bit, 2.4GHz 8GB Ram
I'm having the same issue I've seen reported here. No amount of running the utilities is fixing it. I still get these errors:

Verifying 100 (0x0000000000000064) components
2014-10-20 13:11:40, Info CSI 000004c7 [SR] Beginning Verify and Repair transaction
2014-10-20 13:11:45, Info CSI 000004e4 [SR] Verify complete
2014-10-20 13:11:45, Info CSI 000004e5 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:11:45, Info CSI 000004e6 [SR] Beginning Verify and Repair transaction
2014-10-20 13:11:50, Info CSI 000004e7 [SR] Verify complete
2014-10-20 13:11:50, Info CSI 000004e8 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:11:50, Info CSI 000004e9 [SR] Beginning Verify and Repair transaction
2014-10-20 13:11:58, Info CSI 000004eb [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-20 13:12:05, Info CSI 000004ed [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-20 13:12:05, Info CSI 000004ee [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
2014-10-20 13:12:06, Info CSI 000004f1 [SR] Verify complete
2014-10-20 13:12:06, Info CSI 000004f2 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:06, Info CSI 000004f3 [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:15, Info CSI 000004f4 [SR] Verify complete
2014-10-20 13:12:15, Info CSI 000004f5 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:15, Info CSI 000004f6 [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:21, Info CSI 000004f7 [SR] Verify complete
2014-10-20 13:12:21, Info CSI 000004f8 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:21, Info CSI 000004f9 [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:26, Info CSI 000004fa [SR] Verify complete
2014-10-20 13:12:26, Info CSI 000004fb [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:26, Info CSI 000004fc [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:36, Info CSI 000004fd [SR] Verify complete
2014-10-20 13:12:36, Info CSI 000004fe [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:36, Info CSI 000004ff [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:43, Info CSI 0000050a [SR] Verify complete
2014-10-20 13:12:43, Info CSI 0000050b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:43, Info CSI 0000050c [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:47, Info CSI 0000050d [SR] Verify complete
2014-10-20 13:12:47, Info CSI 0000050e [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:47, Info CSI 0000050f [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:53, Info CSI 0000057b [SR] Verify complete
2014-10-20 13:12:53, Info CSI 0000057c [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:53, Info CSI 0000057d [SR] Beginning Verify and Repair transaction
2014-10-20 13:12:58, Info CSI 00000580 [SR] Verify complete
2014-10-20 13:12:58, Info CSI 00000581 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:12:58, Info CSI 00000582 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:03, Info CSI 00000585 [SR] Verify complete
2014-10-20 13:13:03, Info CSI 00000586 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:03, Info CSI 00000587 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:06, Info CSI 00000588 [SR] Verify complete
2014-10-20 13:13:06, Info CSI 00000589 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:06, Info CSI 0000058a [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:10, Info CSI 0000058b [SR] Verify complete
2014-10-20 13:13:10, Info CSI 0000058c [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:10, Info CSI 0000058d [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:13, Info CSI 0000058e [SR] Verify complete
2014-10-20 13:13:14, Info CSI 0000058f [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:14, Info CSI 00000590 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:19, Info CSI 00000593 [SR] Verify complete
2014-10-20 13:13:19, Info CSI 00000594 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:19, Info CSI 00000595 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:25, Info CSI 000005ac [SR] Verify complete
2014-10-20 13:13:25, Info CSI 000005ad [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:25, Info CSI 000005ae [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:32, Info CSI 000005c6 [SR] Verify complete
2014-10-20 13:13:32, Info CSI 000005c7 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:32, Info CSI 000005c8 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:39, Info CSI 000005ce [SR] Verify complete
2014-10-20 13:13:40, Info CSI 000005cf [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:40, Info CSI 000005d0 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:43, Info CSI 000005d1 [SR] Verify complete
2014-10-20 13:13:43, Info CSI 000005d2 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:43, Info CSI 000005d3 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:47, Info CSI 000005d4 [SR] Verify complete
2014-10-20 13:13:47, Info CSI 000005d5 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:47, Info CSI 000005d6 [SR] Beginning Verify and Repair transaction
2014-10-20 13:13:56, Info CSI 000005e4 [SR] Verify complete
2014-10-20 13:13:56, Info CSI 000005e5 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:13:56, Info CSI 000005e6 [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:04, Info CSI 000005fd [SR] Verify complete
2014-10-20 13:14:04, Info CSI 000005fe [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:04, Info CSI 000005ff [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:10, Info CSI 0000060b [SR] Verify complete
2014-10-20 13:14:10, Info CSI 0000060c [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:10, Info CSI 0000060d [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:18, Info CSI 00000619 [SR] Verify complete
2014-10-20 13:14:18, Info CSI 0000061a [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:18, Info CSI 0000061b [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:26, Info CSI 00000632 [SR] Verify complete
2014-10-20 13:14:27, Info CSI 00000633 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:27, Info CSI 00000634 [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:34, Info CSI 0000064c [SR] Verify complete
2014-10-20 13:14:34, Info CSI 0000064d [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:34, Info CSI 0000064e [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:42, Info CSI 00000690 [SR] Verify complete
2014-10-20 13:14:43, Info CSI 00000691 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:43, Info CSI 00000692 [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:48, Info CSI 00000693 [SR] Verify complete
2014-10-20 13:14:48, Info CSI 00000694 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:48, Info CSI 00000695 [SR] Beginning Verify and Repair transaction
2014-10-20 13:14:53, Info CSI 00000698 [SR] Verify complete
2014-10-20 13:14:53, Info CSI 00000699 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:14:53, Info CSI 0000069a [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:00, Info CSI 000006b4 [SR] Verify complete
2014-10-20 13:15:00, Info CSI 000006b5 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:00, Info CSI 000006b6 [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:05, Info CSI 000006c7 [SR] Verify complete
2014-10-20 13:15:05, Info CSI 000006c8 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:05, Info CSI 000006c9 [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:12, Info CSI 000006e1 [SR] Verify complete
2014-10-20 13:15:12, Info CSI 000006e2 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:12, Info CSI 000006e3 [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:18, Info CSI 000006e9 [SR] Verify complete
2014-10-20 13:15:18, Info CSI 000006ea [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:18, Info CSI 000006eb [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:23, Info CSI 000006ee [SR] Verify complete
2014-10-20 13:15:23, Info CSI 000006ef [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:23, Info CSI 000006f0 [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:29, Info CSI 000006f3 [SR] Verify complete
2014-10-20 13:15:29, Info CSI 000006f4 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:29, Info CSI 000006f5 [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:36, Info CSI 0000071a [SR] Verify complete
2014-10-20 13:15:36, Info CSI 0000071b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:36, Info CSI 0000071c [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:41, Info CSI 00000728 [SR] Verify complete
2014-10-20 13:15:41, Info CSI 00000729 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:41, Info CSI 0000072a [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:45, Info CSI 0000073a [SR] Verify complete
2014-10-20 13:15:45, Info CSI 0000073b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:45, Info CSI 0000073c [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:47, Info CSI 0000073d [SR] Verify complete
2014-10-20 13:15:47, Info CSI 0000073e [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:47, Info CSI 0000073f [SR] Beginning Verify and Repair transaction
2014-10-20 13:15:54, Info CSI 00000749 [SR] Verify complete
2014-10-20 13:15:54, Info CSI 0000074a [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:15:54, Info CSI 0000074b [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:01, Info CSI 00000765 [SR] Verify complete
2014-10-20 13:16:01, Info CSI 00000766 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:01, Info CSI 00000767 [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:13, Info CSI 00000768 [SR] Verify complete
2014-10-20 13:16:13, Info CSI 00000769 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:13, Info CSI 0000076a [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:19, Info CSI 00000770 [SR] Verify complete
2014-10-20 13:16:19, Info CSI 00000771 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:19, Info CSI 00000772 [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:32, Info CSI 00000791 [SR] Verify complete
2014-10-20 13:16:32, Info CSI 00000792 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:32, Info CSI 00000793 [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:38, Info CSI 000007a3 [SR] Verify complete
2014-10-20 13:16:38, Info CSI 000007a4 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:38, Info CSI 000007a5 [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:50, Info CSI 000007c6 [SR] Verify complete
2014-10-20 13:16:50, Info CSI 000007c7 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:50, Info CSI 000007c8 [SR] Beginning Verify and Repair transaction
2014-10-20 13:16:55, Info CSI 000007c9 [SR] Verify complete
2014-10-20 13:16:55, Info CSI 000007ca [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:16:55, Info CSI 000007cb [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:01, Info CSI 000007dc [SR] Verify complete
2014-10-20 13:17:01, Info CSI 000007dd [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:01, Info CSI 000007de [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:05, Info CSI 000007e3 [SR] Verify complete
2014-10-20 13:17:05, Info CSI 000007e4 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:05, Info CSI 000007e5 [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:10, Info CSI 000007e8 [SR] Verify complete
2014-10-20 13:17:10, Info CSI 000007e9 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:10, Info CSI 000007ea [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:16, Info CSI 000007ed [SR] Verify complete
2014-10-20 13:17:16, Info CSI 000007ee [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:16, Info CSI 000007ef [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:22, Info CSI 000007f5 [SR] Verify complete
2014-10-20 13:17:22, Info CSI 000007f6 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:22, Info CSI 000007f7 [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:28, Info CSI 000007fa [SR] Verify complete
2014-10-20 13:17:28, Info CSI 000007fb [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:28, Info CSI 000007fc [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:33, Info CSI 00000800 [SR] Verify complete
2014-10-20 13:17:33, Info CSI 00000801 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:33, Info CSI 00000802 [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:38, Info CSI 00000805 [SR] Verify complete
2014-10-20 13:17:38, Info CSI 00000806 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:38, Info CSI 00000807 [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:44, Info CSI 0000080a [SR] Verify complete
2014-10-20 13:17:44, Info CSI 0000080b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:44, Info CSI 0000080c [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:51, Info CSI 00000817 [SR] Verify complete
2014-10-20 13:17:51, Info CSI 00000818 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:51, Info CSI 00000819 [SR] Beginning Verify and Repair transaction
2014-10-20 13:17:56, Info CSI 0000081a [SR] Verify complete
2014-10-20 13:17:56, Info CSI 0000081b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:17:56, Info CSI 0000081c [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:04, Info CSI 0000081e [SR] Verify complete
2014-10-20 13:18:04, Info CSI 0000081f [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:18:04, Info CSI 00000820 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:09, Info CSI 00000821 [SR] Verify complete
2014-10-20 13:18:09, Info CSI 00000822 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:18:09, Info CSI 00000823 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:16, Info CSI 00000824 [SR] Verify complete
2014-10-20 13:18:17, Info CSI 00000825 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:18:17, Info CSI 00000826 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:21, Info CSI 00000827 [SR] Verify complete
2014-10-20 13:18:21, Info CSI 00000828 [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:18:21, Info CSI 00000829 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:26, Info CSI 0000082a [SR] Verify complete
2014-10-20 13:18:26, Info CSI 0000082b [SR] Verifying 100 (0x0000000000000064) components
2014-10-20 13:18:26, Info CSI 0000082c [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:32, Info CSI 0000082f [SR] Verify complete
2014-10-20 13:18:32, Info CSI 00000830 [SR] Verifying 44 (0x000000000000002c) components
2014-10-20 13:18:32, Info CSI 00000831 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:34, Info CSI 00000832 [SR] Verify complete
2014-10-20 13:18:34, Info CSI 00000833 [SR] Repairing 1 components
2014-10-20 13:18:34, Info CSI 00000834 [SR] Beginning Verify and Repair transaction
2014-10-20 13:18:35, Info CSI 00000836 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-20 13:18:35, Info CSI 00000838 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-20 13:18:35, Info CSI 00000839 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
2014-10-20 13:18:35, Info CSI 0000083a [SR] Repair complete
2014-10-20 13:18:35, Info CSI 0000083b [SR] Committing transaction
2014-10-20 13:18:36, Info CSI 00000840 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired


See More: Why Cant I get Windows to repair Amd64\CNBJ2530.DPB?

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#1
October 21, 2014 at 09:32:33
Just for info what log is this?

Always pop back and let us know the outcome - thanks


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#2
October 21, 2014 at 10:04:54
A quick google search turned up this: http://www.sysnative.com/forums/win...

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#3
October 21, 2014 at 10:19:59
It's the sfcdetails.txt file that gets generated after the sfc scannow command runs.

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Related Solutions

#4
October 21, 2014 at 12:32:12
OK thanks. Not sure whether I can assist personally but so that we understand the situation, what is the issue you are wanting to repair?

Always pop back and let us know the outcome - thanks


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#5
October 21, 2014 at 14:19:32
I need to get the scannow to run without errors like "Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB"! I need to replace or repair that file, right?!

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#6
October 21, 2014 at 14:42:01
OK. Not something I've run into but see this for information:
https://social.technet.microsoft.co...

Note particularly the new DISM command.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
October 22, 2014 at 08:06:16
Did you check the link I posted in response #2 & try downloading/running SFCFix.exe as it explains?

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#8
October 22, 2014 at 08:15:41
Ooo, I missed #2 so maybe azanna did too.

Always pop back and let us know the outcome - thanks


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#9
October 22, 2014 at 09:05:37
Thanks, everyone! I have been to sysnative and have used the SFCfix and DISM commands. Will try both again in a bit.

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#10
March 11, 2015 at 19:35:33
My PC keeps rebooting quite often, after displaying "Your PC ran into a problem and needs to restart " error message.
After running SFC /scannow it finished with the "Windows Resource Protection found corrupt files but was unable to fix some of them. " message. The CBS.log file showed this error message, similar to the one above, "Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf....".
After finding this SFCFix.exe tool, I tried to downlad it and run it on my PC. Unfortunately, my Norton Security considered it unsafe and removed it. Any comments?

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#11
March 11, 2015 at 19:42:09
"Norton Security considered it unsafe and removed it. Any comments?"
Norton does this all the time, you have to disable it or give it permission to accept.

How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...


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#12
March 12, 2015 at 08:44:01
JohnSobieski

Sure, try the fix, but really if you have an issue it is far better to create a new post of your own, with the appropriate system data. Often similar issues turn out to be quite different and it creates confusion to run with more than one poster on an existing thread, Also note that this thread is dated October 2014 so a new post will put you to the top of the pile and be noticed more.

You can always include a link to another (this) post if you think it might help.

Always pop back and let us know the outcome - thanks


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