why can't I get Adobe Flash...I always had it?

June 28, 2015 at 12:17:28
Specs: Windows 7
My computer crashed, and Microsoft Help technician put me back on line, but without my Adobe Flash..each time I want to play my double down casino it says to install Adobe Flash...tried following instructions but can't get it back??? Help

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June 28, 2015 at 12:23:45
"tried following instructions"
No idea what instructions you mean or what they were.

Go here (from each browser if you have more than one) and see what version is installed:

If necessary get the latest version from the blue link named "Player download center" in the text just above the table.

If that doesn't help let us know what browser you are using and whether it is the same if you try an alternative browser (such as Firefox). That might give us some clues.

Your spec says Windows 7 but you have posted on Win 8 - which is it? If it's Windows 8 you should be getting flash updated as part of Windows. However on the blue link it should be possible to download a "full flash file", Save it somewhere then double click the downloaded file to install flash. This sometimes works when all else fails.

Always pop back and let us know the outcome - thanks

message edited by Derek

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