Solved Why am I getting Error 0xC0070643

December 3, 2015 at 13:05:35
Specs: Windows 8
Trying to download AVG free onto new laptop. I have uninstalled McAfee which came as a free trial which has now ended.. Getting Error 0xC0070643. after getting 100% download..

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#1
December 3, 2015 at 13:45:40
After some googling, I'd guess that the error code suggests that older anti-virus application(s) are not completely removed. Did you use the uninstaller provided with the software?

AVG Support and people on other forums suggest running AVG's "BFE Fix" tool.

Also found an AVG Support thread regarding the error code:
https://support.avg.com/answers?id=...

Marking answers that solve, or help helps you solve a problem as "Best Answer" also helps other people solve similiar ones in the future.


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#2
December 3, 2015 at 15:55:10
RainBawZ thank you for that..I have tried to no success.. I am now trying AVAST see how I go with that one...

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#3
December 5, 2015 at 08:52:04
✔ Best Answer
From what I can make of it, most likely it was the remnants of McAfee that were the culprit. See here for removal tool:
http://tinyurl.com/hy254y7
Whatever your current situation I would still recommend that you select the appropriate tool and run it to ensure there is no McAfee junk still kicking around.

Just for info, you must never have two Antivirus programs running together in the background or they will conflict with each other and cause problems.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
December 5, 2015 at 09:54:57
Thank you Derek, I have downloaded and used the removal tool...

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#5
December 5, 2015 at 13:32:03
Download Security Check by screen317 from one of the following links and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://screen317.spywareinfoforum.o...
http://screen317.changelog.fr/Secur...
Please restart the computer before running this security check..
* Double click SecurityCheck.exe. If you run Windows Vista or 7/8, right click and choose 'Run as Administrator'.
o If you are asked by Windows to run this program or not, please click 'Yes' or 'Run'.
o When you see a console window, press any key to continue scanning.
o Wait while it scans.
o If your firewall alerts you of Security Check, please press 'Allow' or similar.
* A Notepad document should open automatically after scan is completed. It will be called checkup.txt; Please Copy and Paste the contents into your reply.

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#6
December 5, 2015 at 16:04:11
Thank you JohnW, the problem has been solved.. Many thanks to all that responed..

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#7
December 5, 2015 at 16:23:30
"Thank you JohnW, the problem has been solved"
Yep, this is a double, double check, if you want to go ahead.

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