Where can I get a recovery disc

November 14, 2017 at 02:50:10
Specs: Windows 8.1
Laptop HP Acer Aspire E15-511-POBN Windows 8.1

when booting up it goes into automatic repair mode the black screen and stops.
I have tried windows official solution and others but to no avail.
Unfortunately I failed/forgot to create a recovery disc.

How do I get a recovery disc


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#1
November 14, 2017 at 03:47:06
You mean "you ignored to create a recovery disk"!
Is this a typo? HP Acer Aspire E15-511 = HP Acer Aspire E51-511?

Assuming you have the windows 8.1 product number on the back of the unit, download the Windows 8.1 ISO:
https://www.microsoft.com/en-us/sof...

After installation, update the drivers form the acer support website:
https://www.acer.com/ac/en/US/conte...
As indicated start with the IO Drivers (Must be installed before Chipset driver) then install the Chipset-driver., VGA driver.
The order of the other drivers is less important.


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#2
November 14, 2017 at 04:39:56
It's remotely possible that you can download an ISO (which burn to a DVD and use that DVD) for your laptop...)

See if this link helps:

https://us-store.acer.com/erecovery...

I note you say you have an HP Acer Aspire... I presume you mean Acer Aspire and not an HP laptop?


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#3
November 14, 2017 at 05:08:33
"Laptop HP Acer Aspire E15-511-POBN Windows 8.1"

As the others have said, it's not an HP. It's also not POBN. More than likely it's p0bm. You can do a factory refresh (keeps your files) or factory reset (lose all your files). Just press Alt + F10 at startup. Here's the instructions:

https://us.answers.acer.com/app/ans...

message edited by riider


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#4
November 14, 2017 at 08:12:03
Regardless of how go about resetting/restoring the system... first take the time (do it now) to safeguard "all your personal files etc." to external storage - by duplicating them (preferably) to an external hard drive; at the least to dv/d - although you may require a more than a few.... Do NOT use usb flash drives etc. for this; they are not reliable as safe/secure storage. They're intended for temporary store and transfer of data when on the road as it were; knowing the safe files are safe elsewhere.

Once you have the system as you wish it to be - make the recovery disk set which ought to have been made way back when you received/acquired the laptop. This regardless of whether or not there is recovery partition on the current hard drive. Keep that disk safe (and of course suitably dated and labelled).


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