I have a laptop, Samsung NP305EA5-A05US. It came originally with windows 7 but I upgrade it to windows 8.1 pro but since then, everything works fine, except the Webcam. Every time I try to use it, I get a message that says “Looks like there’s something wrong with your camera. Check the manufacturer’s website for troubleshooting info”.
The laptop have never been opened for anything neither have fallen.
I visited Samsung site for the updates but the updates they have, I can’t use then because I get the message that there’s isn’t a webcam attached to the computer. Please connect it.
I contact Samsung but they only send me their FAQs which didn’t help me.
Can someone give me an idea of what to do.
message edited by Oblius