using google chrome can't access talktalk mail with windows

July 17, 2013 at 14:11:24
Specs: windows 8
Screen shows :- server error - check cookie error=1# code 500, and the TalkTalk mail page does not appear just a blank screen with a box with two options inside one says retry the other says exit, have been told it is a firewall problem and have tried temporarily disabling the firewall I have with AVG to no avail, can you help?

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July 17, 2013 at 14:18:42
Disabling a third-party firewall sometimes isn't enough, you may have to uninstall it.
Don't forget to enable the built-in Windows firewall as soon as the AVG one has been uninstalled.

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July 18, 2013 at 08:21:28
Hi melzone,

Try a different browser to open the website.

Also, is there any other device connected on the same network that is able to connect to the same website?

Thanks & Regards
Manshu S

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