Up and down arrow keys do not work consistently in Bios

December 17, 2013 at 11:21:33
Specs: Windows 8
inspiron 1560 with Windows 8.1.

When I press the up and down arrow keys, initially there is no movement. Then if there is movement it might be only up one line and then moves back down automatically. It won't allow me to go back up to my choice.


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#1
December 17, 2013 at 13:42:50
Do the arrows work in normal & safe modes?

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#2
December 17, 2013 at 23:38:47
It acts like it's busy doing something else and eventually gets back to recognizing the keyboard strokes? Could it still be detecting or configuring hardware? Do other keys used to maneuver around in the bios act the same way? Seems like I've noticed that in other Dell laptops but never really looked into it.

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#3
December 18, 2013 at 08:04:47
Well, my computer is in an automatic repair loop so I can't really get too far, but when I am able to get into setup or try to change the boot sequence that is when I have trouble.

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#4
December 18, 2013 at 08:08:34
Yes, I guess that is how it seems to behave as if it were busy, eventually if I give up and just happen to try again after some time I seem to be able to navigate to where I want to. When I am in setup I can move through the menu using the right and left arrow keys, no problem, from the very first time, just trouble with the up and down it seems.

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#5
December 18, 2013 at 13:26:34
"just trouble with the up and down it seems"
This is how you navigate in the bios. It will also be on your bios screen.

1. Use the arrow keys to highlight the Boot Device Configuration menu option and press <Enter> to access the menu.

2. Press the up- and down-arrow keys to move through the list of devices.

3. Press plus (+) or minus (–) to change the boot priority of device.

message edited by Johnw


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#6
December 18, 2013 at 13:35:33
"computer is in an automatic repair loop"
At odd times on here this procedure has taken a computer out of a loop:
Disconnect from domestic supply and remove battery. Hold power off/on button in for about 20 seconds. Quick to try if nothing else.

Always pop back and let us know the outcome - thanks


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