Solved Trouble configuring old Yahoo email account on new W8 laptop

Amd / AMD
September 9, 2013 at 11:03:37
Specs: Windows 8, Intel core i3
Dear Expert Folks, I got an email account from yahoo mail for over 10 years, but recently I am having problem to open my account in my new laptop; and they are keep asking huge security question. How do i recover that email account?

hi folks what is new!


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✔ Best Answer
September 16, 2013 at 10:13:53
Hi MOHAGIAN,

If you do not have any alternate email address/mobile phone number to recover the account and you do not know answer to the security questions as well, setting up a new account is the option for you.

Thanks & Regards
Manshu S
#iworkfordell



#1
September 9, 2013 at 11:44:09
Hi MOHAGIAN,

Are you trying to open your yahoo mail through a browser or you are setting it up on the Mail App in windows 8?

Thanks & Regards
Manshu S
#iworkfordell


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#2
September 9, 2013 at 21:14:11
When was the last time you accessed the account before this problem?

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Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#3
September 9, 2013 at 23:20:54
Reply#1
I am trying to open my old yahoo email account through Mozilla Firefox browser, on my new Lenovo win8 laptop, and also I tried to open it through Internet explorer browser too, on new lenovo win8 laptop. After input my Id and password, next screen says that your account is temporary locked.
Reply#2
I accessed in my old yahoo account 3-4 months ago from my home desktop PC running windows xp pro.

hi folks what is new!

message edited by MOHAGIAN


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Related Solutions

#4
September 12, 2013 at 08:11:18
Hi MOHAGIAN,

Did you setup any alternate email address or your mobile phone to recover the yahoo account?

If yes, refer to the link mentioned below:

http://dell.to/1atNrBD

Thanks & Regards
Manshu S
#iworkfordell


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#5
September 12, 2013 at 10:39:43
I did setup an old email address, but it doesn't exists anymore, so that's the main problem to recover!

hi folks what is new!


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#6
September 16, 2013 at 10:13:53
✔ Best Answer
Hi MOHAGIAN,

If you do not have any alternate email address/mobile phone number to recover the account and you do not know answer to the security questions as well, setting up a new account is the option for you.

Thanks & Regards
Manshu S
#iworkfordell


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#7
September 21, 2013 at 00:31:16
I will try to open another account! Thanks for your reply!

hi folks what is new!


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