toshiba satellte 8.1 loads logo/goes to blue box

March 8, 2019 at 09:48:30
Specs: Windows 8.1
Toshiba Satellite 8.1,was working last night now I turn on this morning and it loads the logo then goes to a screen with a little blue box asking for password? This was my mothers and she has forgotten the passwords, Help Brenda

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#1
March 8, 2019 at 10:53:18

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