Solved System Properties shows wrong Installed Memory (RAM)

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March 4, 2018 at 11:59:43
Specs: Windows 8.1, Athlon X2 5200+
I have recently installed 3 new 2 GB DDR2 rams with 1 previously installed 1 GB DDR2 ram. The system bios menu shows 7 GB. see image below
https://ibb.co/nf7oF7
But Windows 8.1 shows 4 GB, while CPU Z shows 7 GB too. see images below.
https://ibb.co/isBthn https://ibb.co/hJPca7 https://ibb.co/jwPh8S https://ibb.co/dTYs8S https://ibb.co/hUpX8S https://ibb.co/iXZ4Nn
Kindly help me regarding this issue.

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#1
March 4, 2018 at 14:06:24
✔ Best Answer
See this (typo 'but' for 'bit' on there):
https://www.ricksdailytips.com/wind...
Your 32 bit spec is the issue.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 4, 2018 at 14:15:00
You have a 32-bit OS, that's why the RAM isn't recognized. It shows it in this screenshot
under your red box - https://ibb.co/isBthn

Nothing you can do about missing RAM amount unless you install a 64-bit OS. Also, you should replace the 1GB with another 2GB so that you have 8GB running in dual channel mode.

BTW, the RAM is the wrong speed as well. It should be DDR2-800 (PC2-6400). The DDR2-667 (PC2-5300) you bought will obviously work, but it's not optimal. Notice the specs for the X2 5200+ - "Supported memory: DDR2-800". Nothing you can do about that either.

http://www.cpu-world.com/CPUs/K8/AM...

message edited by riider


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#3
March 4, 2018 at 23:40:24
Tell me what my installed windows is actually using right now?
4 GB or 7 GB?
If I install game what will it use 4 GB or 7 GB?

What do you suggest? Should I install 64 bit OS with same hardware specs? I want to play games on it.

Dear @riider,
my processor is not 2.7. I don't have the access of that PC right now. It may be
AMD Athlon 64 X2 5200+ (2.6 GHz, 65W, rev. F2) OR
AMD Athlon 64 X2 5200+ (2.6 GHz, 65W, rev. F3)
and as per website there is not mentioned any system bus there. see https://ibb.co/dxHENn
Actually it is hard to find DDR2 Rams for a specific system bus. What do you recommend?

Thank you everyone.


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Related Solutions

#4
March 5, 2018 at 04:42:27
"Tell me what my installed windows is actually using right now? 4 GB or 7 GB?"

4GB. Actually, less than that...more like 3.3 to 3.5GB:

https://answers.microsoft.com/en-us...

And that applies to all 32-bit Windows, not just Win7.

"If I install game what will it use 4 GB or 7 GB?"

Only what Windows can access. (The aforementioned 3.3 to 3.5GB)

"What do you suggest? Should I install 64 bit OS with same hardware specs? I want to play games on it."

If you want to break the 32-bit limitation, you'll have to move to 64-bit.

"Channeling the spirit of jboy..."

message edited by T-R-A


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#5
March 5, 2018 at 09:39:23
"Tell me what my installed windows is actually using right now?
4 GB or 7 GB?"

According to your screenshot, it's using 3.37GB.

"my processor is not 2.7"

There are numerous versions of the 5200+. Some run at 2.6GHz, others at 2.7GHz. It really doesn't matter which X2 5200+ you have, the memory controller in all of them is designed to handle DDR2-800. Your system will take a minor performance hit for running the slower DDR2-667 plus an additional hit for running it in single channel mode. There's no point buying new RAM, you already have DDR2-667 so you may as well stick with it. Just swap out that 1GB stick for another 2GB stick that matches the specs of the other 3. By doing so, dual channel mode will kick in. But you will have to install a 64-bit OS to be able to use all 8GB RAM in Windows. Take the opportunity to get rid of Win8.1. Install Win10 or Win7 64-bit.

http://gs.statcounter.com/os-versio...

You mentioned gaming. Do you have a decent gaming graphics card?

message edited by riider


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#6
March 5, 2018 at 10:52:29
Thank you everyone for the suggestions.

@riider.
I thought 2 sticks of 2 GB was working as a dual channel mode and 1 module of 1 GB and 1 module of 2 GB was working as a single channel mode, but you said over all is a single channel mode. Right?
Anyway I will try to buy 1 module of 2 GB of 667 bus.
So you recommend to install Windows 10 64 bit on this AMD Athlon X2 machine? I won't go with the Win 7. I can install Win 10.
I have bought Asus R5 235X-1GD3 earlier. It was not compatible with motherboard, but the card was working fine at the shop. Now I have bought AMD RADEON HD 6450 (AMD-C264).
Actually I am assembling this PC for someone. He will play Cricket and some Car Racing games mostly.


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#7
March 5, 2018 at 14:31:18
"I thought 2 sticks of 2 GB was working as a dual channel mode and 1 module of 1 GB and 1 module of 2 GB was working as a single channel mode, but you said over all is a single channel mode."

You posted screenshots from CPUZ. Have a look at what is says for Channel # - https://ibb.co/hJPca7
Because of the 1GB mismatch, single channel mode kicked in. You might as well remove the 1GB stick + the 2GB stick it's paired up with. They're useless with the 32-bit OS anyway plus once they're removed, dual channel mode will be enabled (as long as the 2 remaining sticks are in the correct two slots).

"I have bought Asus R5 235X-1GD3 earlier. It was not compatible with motherboard, but the card was working fine at the shop. Now I have bought AMD RADEON HD 6450 (AMD-C264)"

With the exception of the GPU clock speed, the cards are almost identical. Unfortunately, neither one is good for gaming, but given the choice, the R5 is the one to go with. They're best suited for a HTPC (Home Theater) setup. You'll be able to play some games with them, but you will likely need to play them on low settings & a low in-game screen resolution. It will depend on the game.

https://www.techpowerup.com/gpudb/2...
https://www.techpowerup.com/gpudb/3...

I can't think of any reason why the R5 wouldn't work. Are you sure it was fully seated in the PCIe slot? Post the make/model of your motherboard.


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#8
March 5, 2018 at 14:34:30
BTW, you can still get the Windows 10 Upgrade for free.

https://www.techradar.com/news/wind...
http://www.zdnet.com/article/heres-...


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#9
March 14, 2018 at 10:05:47
@riider, I have installed Windows 10 64 bit and replaced all 4 Rams to DDR2-800 of 2 GB each.

Kindly help me regarding this issue.
https://www.computing.net/answers/w...

Thank you everyone again.


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