system diagnostic extensive check

Hewlett-packard / 20-b010
October 16, 2014 at 07:13:04
Specs: Windows 8
After running system diagnostic extensive check computer said..... smart check not installed & long DST not installed.

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#1
October 16, 2014 at 08:48:58
Thanks for letting us know. Do you have a question?

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#2
October 16, 2014 at 09:30:46
Why prompted you to run the diagnostic? It sounds like your hard drive has failed. Are you able to boot into Windows or not?

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#3
October 16, 2014 at 11:33:24
Could you please provide the exact make/model of the computer?

Where you running this diagnostic through Windows (or another OS), or was this BIOS based?

Is this relevant?

http://h30434.www3.hp.com/t5/Notebo...

User Info Page Biography for full specs.

message edited by NT56erbx


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#4
October 16, 2014 at 14:13:20
Are these diagnostics something supplied by your computer manufacturer?

Always pop back and let us know the outcome - thanks


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#5
October 16, 2014 at 14:38:27
Its a hp pavilion 20-b010 all in one. It started out saying no boot disk has been detected. So I did startup test and everything passed. Then did hard disk test and hard disk smart check passed, hard disk short DST passed, and the hard disk optimized DST failed. Failure id was u0c730-00078x-pxpaxg-61vu03.
It also has said: c\windows\system32\Logfiles\srt\srttrail.txt. I tried doing a system recovery and it looked like it was going to work then it gave me error 0xe0ef0003. I went ahead and bought new hard drive cause I figured it had to be that but thought I would get second opinion before I install it. Thanks in advance!

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#6
October 16, 2014 at 18:00:55
Copy & Paste the contents of srttrail.txt in your reply.

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