Some Websites show blank pages erroneously, how to fix?

May 7, 2015 at 22:32:33
Specs: Windows 8
Mystery: my primary computer (Windows 8) appears to access 3 particular websites, but displays the content as blank pages

All 3 websites display content properly on my other home computer (Windows 7). Both computers access internet through my cable internet connection.

My primary computer accesses & displays all other websites properly (of dozens that I've checked).

The blank page problem occurs on primary computer using any of the 3 web browsers that I used.

The 3 problem websites display properly on my primary computer IF connecting via a proxy server, using program CyberGhost.

I thought maybe my firewall program is erroneously blocking content from the 3 problem websites. However, I've reviewed the firewall parameters & they don't exclude those websites. Also, I think the firewall would not display a blank page if you tried to go to a blocked URL. Instead, I think it would give you a message "access to this website is blocked" or similar.

I should mention that there is no reason for any of the websites to block me. I last posted (routine post, nothing controversial) on one of the 3 websites over 7 years ago & have had regular access to their content since then until about 2 days ago. I've never posted on the other two websites.

Of course, if I suddenly became banned at a website, it would block my access with some message and not simply display a blank page.

Any ideas on what could cause this & how it can be fixed would be gratefully appreciated.

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Life is short, be nice to people.


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#1
May 8, 2015 at 01:08:52
Is it doing it on all browsers or only one?

Lets do a quick check on this side of things.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt

message edited by Johnw


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#2
May 8, 2015 at 14:02:02
John, thanks for your kind reply.

Would adware even cause this type of problem (i.e., blank page erroneously displayed when browser appears to connect properly)? Is this something that you've seen before?

I may try using AdwCleaner in a few days after a visiting relative has gone home.


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#3
May 8, 2015 at 19:56:00
For the primary computer (win8).

Have you tried changing the DNS servers ?

If not you can try "OpenDNS" or "GoogleDNS".


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#4
May 13, 2015 at 12:23:24
John, after my visiting relative left & before I tried AdwCleaner, the problem disappeared. No connection with the relative, except that I didn't want to spend too much time on the problem with company.

BTW, sorry that I inadvertently neglected to respond about the web browsers. Problem had occurred with three different browsers, as mentioned in OP.

Remains a mystery, but I'm guessing that the now-gone problem might have had to do with Glary Utilities Pro. I happened to update that yesterday & checked this morning to find no blank page problem anymore.

Thanks again for your kind reply.

message edited by York81


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#5
May 13, 2015 at 12:31:03
King,

Thanks for your kind reply.

I never got around to trying your proposed solution as the problem was gone when I checked today.

Remains a mystery, but I'm guessing that the now-gone problem might have had to do with Glary Utilities Pro. I happened to update that yesterday & checked this morning to find no blank page problem anymore.

message edited by York81


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