Script error popping up constantly

March 20, 2015 at 11:01:38
Specs: Windows 8
script error box keeps popping up.

I keep getting a message like this one:

I am using Firefox. How do I get rid of it? Babysteps, please? I'm a DOS dinosaur. <smile>

edited by moderator: removed questionable script

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March 20, 2015 at 11:41:30
I'm not sure why you posted the script itself but it looked questionable. I removed it. I've done some more reading on it and actually it looks safe.

message edited by THX 1138

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March 20, 2015 at 11:52:59
I posted the message because another "script error" question had a response of "if you don't post the message we can't help." SORRY!

Now that I know what it is -how do I get rid of it?

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March 20, 2015 at 11:54:13
Actually it may not be a virus or mallware, have a look at this article.

message edited by THX 1138

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March 21, 2015 at 08:44:59
I think it would be an idea to run this just in case something is prompting it:

(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows under each heading in the table that appears below, although it is usually safe to run "Cleaning".

I it finds anything please copy/paste the log on here.

Always pop back and let us know the outcome - thanks

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March 21, 2015 at 13:59:47

I tried AdwCleaner - the only things it found were things that are supposed to be there. It did not find anything with "fbstatic---- akamai----" which are the identifiable parts of the script error message.

I tried the "Do Not Track" from Mozilla/Firefox - that doesn't work. I've run my anti-virus and drive cleaner programs - they didn't work, either. Every time the popup comes up with the "script error", I click "don't show me again" and click "Stop script", but they still keep coming up. I tried "debug script", but I have no clue what that's supposed to do, and I'm wary of clicking on "continue" to continue to run the script.

Any suggestions for anything else to try would be gratefully accepted!!

Any suggestions?

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March 21, 2015 at 14:16:26
ADW usually only finds undesirables and it doesn't have to necessarily find fbstatic or akamai entries in for something to be there that is producing them. Please copy/paste the log on here anyhow so we can take a peek at it. You will find it in an the AdwCleaner folder straight off the C drive.

Always pop back and let us know the outcome - thanks

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March 21, 2015 at 16:14:32
I hope this is what you were looking for: THANKS for the help!

# AdwCleaner v4.112 - Logfile created 21/03/2015 at 16:11:07
# Updated 09/03/2015 by Xplode
# Database : 2015-03-21.2 [Server]
# Operating system : Windows 8.1 (x64)
# Username : Debra - DEBPC
# Running from : C:\Users\Debra\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\Windows\DtcInstall.log
Folder Found : C:\Program Files (x86)\Common Files\Innovative Solutions
Folder Found : C:\Program Files (x86)\Common Files\ParetoLogic
Folder Found : C:\Program Files (x86)\Common Files\speedypc software
Folder Found : C:\Program Files (x86)\ParetoLogic
Folder Found : C:\Program Files (x86)\speedypc software
Folder Found : C:\ProgramData\Innovative Solutions
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ParetoLogic
Folder Found : C:\ProgramData\ParetoLogic
Folder Found : C:\ProgramData\speedypc software
Folder Found : C:\Users\Debra\AppData\Local\Innovative Solutions
Folder Found : C:\Users\Debra\AppData\Roaming\DriverCure
Folder Found : C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\speedypc software
Folder Found : C:\Users\Debra\AppData\Roaming\ParetoLogic
Folder Found : C:\Users\Debra\AppData\Roaming\speedypc software

***** [ Scheduled tasks ] *****

Task Found : paretologic registration3
Task Found : SpeedyPC Update Version3

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\ParetoLogic
Key Found : HKCU\Software\speedypc software
Key Found : [x64] HKCU\Software\ParetoLogic
Key Found : [x64] HKCU\Software\speedypc software
Key Found : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
Key Found : HKLM\SOFTWARE\ParetoLogic
Key Found : HKLM\SOFTWARE\speedypc software

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416

-\\ Mozilla Firefox v36.0.3 (x86 en-US)


AdwCleaner[R0].txt - [2081 bytes] - [21/03/2015 13:27:43]
AdwCleaner[R1].txt - [1994 bytes] - [21/03/2015 16:11:07]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2053 bytes] ##########

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March 21, 2015 at 16:25:57
DRWeller, Derek is on the right track, you need to run AdwCleaner again & hit the Clean button.

Copy & Paste the contents of the log after doing so please.

message edited by Johnw

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March 21, 2015 at 16:43:11
Yes, you have scams on there which can cause issues. Avoid any magic computer fixers and the like unless they are recommended by a reliable computer forum. Many can cause more issues than they fix even when they are not scams. As per Johnw, run the Clean.

Always pop back and let us know the outcome - thanks

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March 22, 2015 at 08:36:13
I understand the conflicts and scams. BUT - my husband - the "computer expert" in the family - insists that they work and insists that they are on all of our computers. He will not listen to me (or tech support from our ISP) that they are not worth the disk space.<sigh> So - I'm stuck with them. I've tried getting rid of them and then something comes up that he thinks he can fix and I get grief because those programs aren't there or I'm not using them. Any suggestions besides a "counseling session" with a 2x4? Just kidding!

BTW - the script error problem came up long after I installed and used the scams.


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March 22, 2015 at 10:37:48
I see. Well, that puts us in a tricky position. I feel there is nothing I can say other than what has been said already. I guess either your local expert fixes the present issues or you claim ownership of your own computer.

Always pop back and let us know the outcome - thanks

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March 22, 2015 at 13:15:26
Tricky is right. Thanks for the help!

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March 22, 2015 at 18:01:42
OK so I hate giving up.

If this issue is repeatable then you could temporarily restart Firefox without add-ons (easy):
Go to Help in Firefox then choose "Restart with Add-ons Disabled"
This is not permanent but if the script vanishes when you are in this mode then you have trouble with one of your add-ons. We can help you further if applicable. It won't even require a 1x1.

There is a bigger gun which is to Refresh Firefox. It goes like this:
The above link shows you what stays and what vanishes. The actual process is easy:
Go to Help in Firefox then choose "Troubleshooting information" and hit the Refresh Firefox button at top right. A 2X2 would be plenty for this.

Of-course, if your problem is malware then none of the above will help - back to the 2X4 LOL.

Always pop back and let us know the outcome - thanks

message edited by Derek

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