Solved screen sticks on shut down and restart

March 19, 2013 at 17:11:03
Specs: Windows 8
It began when I restarted windows 8 for update. Got stuck for 2 days on restart. Now I have to restart with f2+power button.

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✔ Best Answer
March 23, 2013 at 12:55:11
Start in Safe Mode

Safe Mode is a great way to get into your system when something won't allow you to start up normally. Troubleshooting becomes a breeze when corrupted drivers and files aren't loaded that prevents a system from functioning. It used to be as easy as pressing F8 when the system starts up, but doing so with Windows 8 will take you to Automatic Repair Mode. The trick to getting back to good old fashioned Safe Mode? Hold down the Shift key and press F8 while booting up.

This takes you to the Recovery mode. Select "advanced options," then "troubleshoot," then the "advanced options" again (there are a lot of advanced options). Select Windows Startup Settings and finally the Restart button. This will reboot the computer and give you the option to boot into Safe Mode.

If you need to get into Safe Mode from within Windows, open the dialog box (the Windows key + R) and type "msconfig" (no quote marks). Select the Boot tab and check the Safe boot box. The system will continually boot into Safe Mode until you go back and uncheck the box.

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#1
March 22, 2013 at 18:37:07
If you tap F8 as soon as it starts booting (or just hold F8 down), can you get into Safe Mode?

If so you could do a system restore from there to a date before the update.

Always pop back and let us know the outcome - thanks


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#2
March 22, 2013 at 18:54:23
THank you very much for the considerate answer. The f8 works in windows 7 yet the same properties , hot keys do NOT function in windows 8, which is factory installed in my Asus.

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#3
March 23, 2013 at 08:18:13
To boot into safe mode in Windows 8 you will need to hold the shiftkey and press F8 key.
Microsoft changed it in Windows 8 to this new key combo.

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Related Solutions

#4
March 23, 2013 at 09:19:10
Re #3

Thanks for info. I'm running Windows 8 but have not yet had need to get to safe mode.

Always pop back and let us know the outcome - thanks


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#5
March 23, 2013 at 10:36:43
I will try this again if I need to , however I think that neither the shift+f8 nor ctr+f8 was working. Basically it got stuck in loop of restarting or in a loop of shutting down. I believe that I DID try this before, however it seems that with this windows 8 , neither worked. The best I found was start+f2. Thank you.

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#6
March 23, 2013 at 12:55:11
✔ Best Answer
Start in Safe Mode

Safe Mode is a great way to get into your system when something won't allow you to start up normally. Troubleshooting becomes a breeze when corrupted drivers and files aren't loaded that prevents a system from functioning. It used to be as easy as pressing F8 when the system starts up, but doing so with Windows 8 will take you to Automatic Repair Mode. The trick to getting back to good old fashioned Safe Mode? Hold down the Shift key and press F8 while booting up.

This takes you to the Recovery mode. Select "advanced options," then "troubleshoot," then the "advanced options" again (there are a lot of advanced options). Select Windows Startup Settings and finally the Restart button. This will reboot the computer and give you the option to boot into Safe Mode.

If you need to get into Safe Mode from within Windows, open the dialog box (the Windows key + R) and type "msconfig" (no quote marks). Select the Boot tab and check the Safe boot box. The system will continually boot into Safe Mode until you go back and uncheck the box.

Hardwicks Computing Helps


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#7
April 1, 2013 at 10:50:59
JPW, I have not tried this yet. Fortunately I have NOT again encountered a restart problem, and today windows updated again. For some reason , about the middle of March, the system was stuck in restart and I closed it and hit start/power +f2 and it opened properly. I will keep this in mind, however. Thank You

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