Solved Right-click menu (on folder or file) UNBEARABLY slow!

Dell Xps 8700 mini-tower desktop (3.4 gh...
May 17, 2014 at 02:41:11
Specs: Windows 8.1 64-bit, 3.9Ghz / 8GB
Hey wizards! Please help!

I really need some help with this; usually I can fix these problems myself, with the help of Google, but I'm totally lost.

When I boot the PC, right-clicking on ANY file (whether it is an .mp3, a .txt., a .doc, a folder, etc.) takes an unbearable amount of time. We're talking like 2-3 minutes - hey, it's long under the circumstances!

If I click the screen during that time, Explorer will crash and restart, but if I wait it out, the menu will appear and, thereafter, the issue no longer occurs. In other words, it only happens on the FIRST right-click (of a folder or file) after booting.

Please note the following:

1) Like I said, this only happens on the FIRST right-click (after a system boot). After that the right-click menu pops up as quickly as it should.

2) This only happens when right-clicking a file, i.e. it doesn't happen if I just right-click on the desktop or a space inside a folder.

3) This even happens when I boot into SAFE MODE!!

I have tried safe mode (as stated above) and a clean boot, disabling all non-Microsort services and startup items. I have also tried disabling all context menu handlers installed by third-party applications, using the program Shexview. Nothing has fixed it.

I am completely at a loss here. I have no idea when this started - probably with some Windows update! Pfft! - or how to fix it. I'm guessing I need to tweak the registry - which I can do with the right information - but wouldn't know which part to modify.

Any help you guys could give would be appreciated.



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May 17, 2014 at 03:53:46
✔ Best Answer
Here are 3 options that I can think of.

How to Run "SFC /SCANNOW" Command at Boot or in Windows 8 and 8.1
System File Checker: Run sfc /scannow & Analyze its logs in Windows 7 | 8

How to Check a Drive for Errors with "chkdsk" in Windows 8
This tutorial will show you how to manually check a drive for file system errors and bad sectors using chkdsk (Check Disk) in Windows 8. OPTION TWO To Run "chkdsk" in a Command Prompt
How to Open a Command Prompt at Boot in Windows 8

How to Do a Repair Install of Windows 8 and 8.1 without Losing Anything

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May 17, 2014 at 09:15:09
Have you done the fairly recent Windows Update to the Win 8.1 operating system?
If not maybe it will just happen to fix this while it is at it.

If it has suddenly and recently happened maybe it's worth System Restore.

Always pop back and let us know the outcome - thanks

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May 17, 2014 at 09:26:47
I used to have this problem with one of my old XP boxes, and this great free program helped me fix it:

There is some program adding a context menu entry (say an Antivirus, that would add "scan x with BitDefender") that is poorly programmed and is causing the hold up.

Once you run that program, it will list all of the possible extensions in your windows explorer context menu. Use the "Type" organizer at the top, then look for all of the entries with the type "Context Menu." Disable one at a time, then test right clicking and see if it fixes it. If it doesn't, re-enable the one you disabled, and move on to the next one until you find the one that is causing the hold up.

You've been helped by a 16 year old.

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May 17, 2014 at 10:37:34
I had that problem recently with an XP machine and couldn't figure it out. It took a system restore as Derek suggests, to fix it.

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