Solved restore tosiba laptop to factory settings

September 30, 2013 at 09:39:59
Specs: Windows 8
I need to restore my laptop to factory condition, I am not concerned about losing files. I tried copying the media onto dvd's and there was an error on disk 2 so do not have a way to access a windows 8 program as I keep reading on website that is needed. I have a Sattelite C855D-S5900

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#1
September 30, 2013 at 10:21:58
✔ Best Answer
It likely has a recovery image, try this. Turn off the laptop, now put your finger on and hold down the "0" that is zero key, while you keep held down, turn on the laptop, keeping the button depressed for a few seconds, it should pull up the recovery option menu if it has the recovery image on the hard drive.

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