Solved Reset Windows 8 Advent laptop to factory conditions

November 13, 2014 at 01:54:58
Specs: Windows 8
My nephew arrived with his laptop that will not start up, it gets a blue screen with an error message saying that there is a missing file in the startup. All I want to do is set it back to factory conditions. It is a Monza T100 and I tried emailing Advent with no help forthcoming. I know it is generally a matter of pressing a number of keys together but so far it has evaded me. Any help would be well received

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#1
November 13, 2014 at 07:24:57
On Windows 7 tapping the F8 key during boot-up was popular with Advents - not sure about Win 8.

I assume you have no Windows disk or restore disk. You might be able to get the latter from Advent.

Keep watching for other ideas.

Always pop back and let us know the outcome - thanks


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#2
November 13, 2014 at 08:14:48
No backup disks and I have tried the F8 key and it does give access to some configurations but not a factory reboot. Advent eventually came back to me with a way but unfortunately it did not work. It was starting and then stopping immediately for three times and then let it run the fourth time. I still got the blue screen with file missing notice. I don't think they will supply me with a boot disk but maybe worth trying.

Thanks


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#3
November 13, 2014 at 10:29:11
✔ Best Answer
What file does it say that is missing and what were the other options?

Bear in mind that it is not beyond possibility that you have a hardware fault.

I guess you ought to try discharging the motherboard in case it has become stuck:
Turn off and remove power cord, then take out main battery. Before re-assembling it hold the Power Off/On button down for about 30 seconds.

Always pop back and let us know the outcome - thanks


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#4
November 15, 2014 at 08:13:48
The file that it says is missing is FILE:\BCD with an error code of 0xc000000d.
I have tried everything suggested so far with no luck but there must be someway of setting it back to factory conditions. Certainly in my experience it was pressing a number of keys at the same time but Advent themselves have not suggested this, so what is the answer I say.

Thanks Again


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#5
November 15, 2014 at 08:44:26
I'm not familiar with that Advent and have been unable to find any info about factory reset (which does seem the way forward with that error).

Better try for a boot disk and/or keep an eye on here in case anyone else has some ideas.

Always pop back and let us know the outcome - thanks


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