Reset acer laptop and is over a day and is still configurin

July 2, 2017 at 08:27:06
Specs: Android
Needed to reset acer laptop and clicked on it to reset everything. It's now about 20 hours later and is still going. It keeps sticking at 64% and then goes higher buy then goes back and keeps going in a circle. I don't know whether it is actually resetting properly and how long it is likely to take. Please can anyone help

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July 2, 2017 at 08:35:13
Your specs say Android??

What was wrong that caused you to try a reset? That should have been the very last thing you tried after exhausting all other fixes. What exactly was wrong, what did you do to try to fix it (if anything) before trying the reset, & how did you go about attempting the reset? You can't fix a hardware problem by reinstalling software.

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July 2, 2017 at 17:11:50
Nothing should take that long to complete. Press the Power Off/On button until the computer shuts down then see what happens when you restart.

If it's still stuck then at odd times discharging the motherboard components has been known to help this sort of situation. You turn off, remove the power cord and the main battery then press the Power Off/On button for at least 20 seconds.

Is your operating system Windows 8?

Always pop back and let us know the outcome - thanks

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July 2, 2017 at 21:09:28
Yes, the key here is why you thought that you needed to 'reset' your operating system. You need to confirm that it is actually a software issue that cannot be repaired by more basic methods first before choosing what you did. Telling us what was happening may help us understand the initial problem and be able to know how to go forward from this point. If it is a memory, hard drive, or other hardware issue, these need to be addressed before you can reset, repair, or reinstall your operating system. If it is really a software issue, knowing the problem would also be helpful, even now, as well as the method you chose and all that you see and hear when you try to start it up (after a forced shut down) so we can make suggestions. Some methods do a more complete wipe of the drive than others so that root infections in the system can actually be cleared out completely.

You have to be a little bit crazy to keep you from going insane.

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September 4, 2017 at 18:43:21
This is a very authoritative BBS , i look forward to more solutions about how to reset Acer laptop password ,
But i don't support Derek's idea ,the forced shutdown and startup will reduce the life of the computer, it's not scientific ,you can user your password reset disk to do , which can help you to reset your old password from Acer Login page ,there is no doubt it is a easy way .
In addition to this , the Microsoft account and Admin account are also very helpful, you can login into your Acer with these accounts , then right-click on "My Computer" and click on "manage" to launch the computer management can do it step by step , but for me ,i think using Microsoft accounts to reset the Acer is the easiest way,
I don't know any other plans

message edited by Gakkerty

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