realtek pcie gbe family controller {error code 35}

October 26, 2013 at 14:36:10
Specs: Windows 8.1
I downloaded windows8.1 now my internet only works wifi it does not pick the cable to my d-link dsl-2750u router so im trying to get it to work like before

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#1
October 27, 2013 at 03:50:11
Probably the existing network driver is not compatible with Windows 8 - looking in Device Manager will confirm this so have a look.

If it shows error for the network driver, you need to update it to a Windows 8 compatible one. Your laptop manufacturer has all the drivers on it's website. Just hope they support Windows 8 on your model, you are supposed to check that before upgrading the OS


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#2
October 27, 2013 at 11:13:09
Were you using a Win 8 computer and updated it to Win 8.1?

If so you shouldn't have had a driver issue. If you were going from an earlier operating system (such as Windows 7) to Win 8 then that is a different matter.

Always pop back and let us know the outcome - thanks


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