Solved Printer signin password not working after Win 8.1 upgrade

March 20, 2014 at 09:04:36
Specs: Windows 8.1
It has been 3 weeks with this problem and I can't send anything to my printer.
My Granddaughter can sign in without any problems on my computer but cannot send anything to the Printer. Printer works with manual instructions for copy only. I have windows 8 and upgraded to 8.1 recently.
What are my possibilities. I would like to unsubscribe 8.1 if possible

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#1
March 20, 2014 at 10:11:20
No way back I'm afraid (apart from factory restore or Windows re-install). Check with your printer manufacturer to see if they have produced an updated driver for Win 8.1.

Always pop back and let us know the outcome - thanks


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#2
March 20, 2014 at 17:06:27
✔ Best Answer
What make and model is the printer?

Be aware that "if" you dogo the factory reset route (back win-8.0) you will lose all personal file, photos etc. So take the time now to copy "anthing" you wouldn'twish to lose to external media; typically DVD, and check the copies are OK too - if possible on another computer as well as the that made them. Then keep them safe - just in-case...

Good habit is to regulaly copy all those important file etc. off any computer at regular intervals. Even better when you save a new file on the computer, also save it "off" the computer at the same time. And if it's reallyimportant "stuff" make two sets of copies on DVD (in-case one gets damaged),

How is the printer connected; usb and/or over a network - and if networked - wifi or ethernet connection?


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