Solved printer asks to save rather than directly print

February 2, 2018 at 11:32:56
Specs: Windows 8
I have a HP desk jet F4280 all in one printer. Windows 8. My computer says the printer is working fine and prints a test page successfully. I have downloaded the latest drivers using the appropriate process. I have made the HP the default printer. It is when I try to print an item from the internet that it points to saving rather than printing.

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February 2, 2018 at 13:11:05
There is a setting somewhere in your printer's control panel or the software you are using that says something like "Print to File". It needs taking off that setting and directing to "Print".

Always pop back and let us know the outcome - thanks

message edited by Derek

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February 2, 2018 at 21:33:48
As in #1 above, if you click print, before you click OK look at the dialog box for the check mark in the box marked 'print to file' if you uncheck this and print OK then your machine should update defaults tot his. If not then go to Devices and Printers, right click on your printer icon and check 'Printer Properties' and 'Printing Preferences' for this check box. Uncheck it Apply, and OK. Close all and all will be good.

You have to be a little bit crazy to keep you from going insane.

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February 3, 2018 at 01:45:37
✔ Best Answer
Do you have a screenshot of what you see?
Browsers do not necessarily print to the declared default printer. The browser printer dialog remembers the last used printer selection. But should be able to select the your printer from the drop-down menu.

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February 4, 2018 at 14:08:55
Thanks for all the responses. This was the most helpful answer. When at the print page, one of the choices at the top left was 'Destination' with a box indicating changing this. Upon clicking on that box I found that my printer was not selected. There were other choices such as 'print to pdf', 'save to file', 'microsoft xps', 'fax'. So by selecting my printer as the destination, the problem was solved.

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